Tyler Collins

I love how I don’t feel pressured there. I didn’t feel tricked into anything. And they all worked hard to get me exactly what I wanted. Also, Tyler was awesome about answering the phone and I didn’t feel tricked into anything. And they all worked hard to get me exactly what I wanted. Also, Tyler was awesome about answering the phone and my questions More

by MARIANNESIMMS Verified Customer Verified Customer

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I purchased this truck on April 16th. I drove it home, and it sat in my driveway for a day. I tried to start it on Saturday, the 18th. However, the truck failed to start and had to be tow I drove it home, and it sat in my driveway for a day. I tried to start it on Saturday, the 18th. However, the truck failed to start and had to be towed in. Before the tow truck got there. I crawled underneath the vehicle to inspect what else might be wrong. When I did, I noticed the oil filter was leaking oil, and the axle seal was slinging oil onto other components. The four-wheel-drive actuator appeared to have corrosion around it and fluid seeping from it. The transmission bell housing had seepage coming from the top, and the steering components were saturated in some kind of fluid. When the Tow truck driver arrived he jumped the truck and it said the fuel filter needed to be replaced as well. I made mention of all of these items to the service advisor. However, 9 days later, I got a text saying my vehicle was ready, with no context about what had been done. I informed my salesman that I do not believe that the multi-point inspection was done correctly, as multiple points of inspection were checked off as "pass", yet clearly there's no way they could have passed in the condition that this trip is in. After being told there were no leaks found, even though photographs documented the leads I provided, they said I could come pick up my vehicle and take it home. After looking at the work order they said I denied services they recommended. No one ever called me about any services and the items they were saying needed to be worked on were shown to be in good passing condition just days before when I bought the truck . On the drive home I still had the same steering issue and notified them that it wasn't right. Additionally, crawled back underneath the vehicle and the oil filter was still leaking and there were still several leaks. The next day I brought the vehicle back and took us for a drive with the foreman. He informed me that he would replace the axle seal and perform the oil change to prevent the oil filter from leaking. However, he would not replace any seals in the transmission bell housing, nor would he address the four-wheel-drive actuator. Seepage. Additionally, on the test drive he said the steering does feel off. However he believed it was just a steering wheel adjustment that needed to be done. He also made sure that I knew that he would not be able to get all with the wandering out of the steering. I told the seals man I did not want this vehicle anymore and I wanted to back out of the deal. However, I was told that if I wanted to do that, they would just buy my truck back for the amount I bought it for, because they sold my trade-in, they could not give it back my old truck. Which means I would be left with 11,000 carryover on a loan and no vehicle. Another option they gave me is putting me in a brand-new truck with a $11,000 carryover. Or in a totally different vehicle, using a $11,000 carryover. Needing a vehicle, they looked at multiple options. However, as of today, I still do not have a vehicle. (18 Days) When I asked for a loaner, the salesmen said they didn't have any loaners and offered to put me back in the unsafe vehicle until they could find a solution. Obviously, I did not hide that offer, and I still do not have a mode of transportation. Terrible experience! More

by ERB Verified Customer Verified Customer

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Tyler was amazing! He did everything he could to find the best deal for me! Im forever grateful and will send referrals to him! Thanks again Tyler!! He did everything he could to find the best deal for me! Im forever grateful and will send referrals to him! Thanks again Tyler!! More

by CHELSEA.AZILLE44 Verified Customer Verified Customer

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This dealership was wonderful they let you feel so special and comfortable to buy your new vehicle! I will recommend anytime also my next vehicle I will certainly go to there! Tyler and Danielle was special and comfortable to buy your new vehicle! I will recommend anytime also my next vehicle I will certainly go to there! Tyler and Danielle was so great! More

by JANICEAUSTIN806 Verified Customer Verified Customer

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Great dealership will recommend them buying was very easy and will be back in the future and will be back in the future More

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Tyler is an excellent sales representative helping me navigate a new car purchase without any undo pressure or falsehoods. He is easy to work with and always willing to answer questions honestly. navigate a new car purchase without any undo pressure or falsehoods. He is easy to work with and always willing to answer questions honestly. More

by Glenn Verified Customer Verified Customer

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Hard to reach ppl in the Service Dept…calls go into voice mail…Calls are not returned. mail…Calls are not returned. More

by RODRIGUEZDIANE791 Verified Customer Verified Customer

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Tyler was very professional. He was easy to work with and listened to our needs. Made the buying experience seamless. He was easy to work with and listened to our needs. Made the buying experience seamless. More

by ROBERT.HOLZMAN Verified Customer Verified Customer

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Courteous,honest and upfront, from the salesperson Tyler; to the lady in finance, whose name I can't remember. Very pleasant no games, good deal and didn't take all day. Highly recommended. to the lady in finance, whose name I can't remember. Very pleasant no games, good deal and didn't take all day. Highly recommended. More

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Tyler was excellent, approachable, knowledgeable and very kind. We were able meet our needs effectively, would recommend to anyone looking for smooth/ fast transactions. kind. We were able meet our needs effectively, would recommend to anyone looking for smooth/ fast transactions. More

by DLPENA1489 Verified Customer Verified Customer

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