Tyler Armbruster
Tyler Armbruster at City Automall Ford

Tyler Armbruster | Page 18

Ford Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.7
214 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

4.7

214 Reviews

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214 Reviews of Tyler Armbruster

July 25, 2023

Dealership Rating
Employee Rating

Rob from the service department is awesome very helpful and thorough and I have always been very satisfied with all work performed. More

by mike.stuckey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury

Jul 31, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Dealership Rating
Employee Rating

The guys at the service desk are the best in the business. I would not take my F-150 anywhere else. More

by BOBBRANDT267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Ashley Huntley, Derek Hively, Brian Bowes , Audrey Gradeless, Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 28, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Dealership Rating
Employee Rating

Always very happy with the service we get at City Ford! They do a great job! More

by MLWIGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2023

Dealership Rating
Employee Rating

I have always had a great experience with the service department. Rob is always on top of everything. More

by lnnagfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Ashley Huntley, Derek Hively, Brian Bowes , Audrey Gradeless, Robert Lonsbury, Christian Mulder, Nichole Rider

Jul 25, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We hope you have a great day!

July 21, 2023

Dealership Rating
Employee Rating

Had to have the engine replaced in my 17 MKZ. It was replaced under the factory warranty; however, I asked about what kind of warranty would be on the new engine and as I have an extended warrant More

by mashie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

City Automall Ford responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 19, 2023

Dealership Rating
Employee Rating

I have already submitted this review. It took me 2 days to get my seat readjusted after the service tech took it upon himself to redo every setting. More

by ANNETTE.SHULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Audrey Gradeless

Jul 21, 2023

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 14, 2023

Dealership Rating
Employee Rating

Great, will come back again! Fast, fast, fast, fast, fast, fast, fast, fast, fast, fast, More

by MELNIXSAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

July 14, 2023

Dealership Rating
Employee Rating

The service writer got me in and taken care of quickly. They called when everything was done and ready for pick up. Quick in and out. More

by JOELNICHOLS
Recommend Dealer
Yes
Jul 18, 2023

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

July 12, 2023

Dealership Rating
Employee Rating

It was friendly and timely service. Clean waiting area with drinks and restrooms available for use. More

by R79TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2023

Dealership Rating
Employee Rating

I setup a 10:15 appt. and arrived 9:45 and was told they have problems with the website overbooking and I had to wait until 2 other vehicles had been serviced I hope they More

by MSPANGLE352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2023

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (260) 244-5111.

Aug 09, 2023

MSPANGLE352 responded

Please fix the online problem or find out if that was just an excuse because someone overbooked for that day. I live in Warsaw so its not like a quick stop in for service.

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