Ty Stanberry

Lurie Keener: Terrible customer service. I had just bought a car there 2 WEEKS PRIOR and the original salesperson was out so I asked the manager to assign me someone else and unfortunately I had just bought a car there 2 WEEKS PRIOR and the original salesperson was out so I asked the manager to assign me someone else and unfortunately Lurie is who was picked. I drove a couple of cars and asked if he could show me how Lexus Navigation worked. They held the car that was of interest and a week or so later I asked if I was eligible for one of the incentives and later asked for a picture of the dash as the car was going to be a gift and the person wanted to see that. He responded with the following via text (which I sent to his manager): "Ok now I have never in my 33 years in this business, done so much to assist a customer in making a decision. I have went above and beyond..." Well, let's not address the grammar issue; he must have had a very easy career. Fortunately someone else was assigned to me. However, the management did not lower the price in consideration of my just having bought a car there two weeks prior so I did not purchase the car. Disappointing experience for sure. More

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Beautiful new building. Excellent service from Shannon and Ty. They made sure to answer all my questions. Excellent service from Shannon and Ty. They made sure to answer all my questions. More

by APOLLOGOLDENS Verified Customer Verified Customer

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The service was excellent from the beginning to the end. We felt comfortable throughout the visit. We felt comfortable throughout the visit. More

by MLIGHTFO57 Verified Customer Verified Customer

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It was such a great pleasure meeting Catalina. She was a very sweet, caring and professional salesperson. Best and smooth experience buying a car from Westside Lexus. She was a very sweet, caring and professional salesperson. Best and smooth experience buying a car from Westside Lexus. More

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Incredible team! They treat you like family here. Thank you for all of your help. They treat you like family here. Thank you for all of your help. More

by BROKER0 Verified Customer Verified Customer

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I have bought several vehicles over the last three decades from Westside Lexus. Jeffrey Byers has always done a great job. Now Westside has added Brooke Malia. She was VERY knowledgeable and really he decades from Westside Lexus. Jeffrey Byers has always done a great job. Now Westside has added Brooke Malia. She was VERY knowledgeable and really helped us make a great buying decision. Ask for Jeffrey or Brooke. You won’t be disappointed. More

by DAVIDKLINGLER Verified Customer Verified Customer

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Excellent service by Steve Davis and the team there at Westside! This is our 3rd vehicle from them and we are happy to refer this dealer to friends! Westside! This is our 3rd vehicle from them and we are happy to refer this dealer to friends! More

by manzfamilymom Verified Customer Verified Customer

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The staff at Westside Lexus are simply amazing! Everything went so smoothly. Got a great deal. Everything went so smoothly. Got a great deal. More

by tawanna Verified Customer Verified Customer

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Professional knowledgeable expert advice, Honest and made trade in and sale very easy to accomplish. trade in and sale very easy to accomplish. More

by TLPogue Verified Customer Verified Customer

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Everybody at the dealership added value each visit. Alex made me a good deal on the perfect car for my needs. Ross Zuerner was instrumental in the process, always looking out for my best interest. Alex made me a good deal on the perfect car for my needs. Ross Zuerner was instrumental in the process, always looking out for my best interest. Thank you Ross and Alex. Santos inspected the car and gave me his expert assessment, which was paramount to me buying the specific vehicle. Thank you Santos. I have utmost trust and confidence in these 3 individuals. I always refer people to Westside Lexus. Mike Hamilton More

by 007 Verified Customer Verified Customer

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