Ty Aranza(Jones) | Page 12

We are SO grateful to Ty Jones at Dallas Lease Returns for helping us buy three cars over this past year. We had very specific requests and needs when we started searching for each one of the cars, and Ty for helping us buy three cars over this past year. We had very specific requests and needs when we started searching for each one of the cars, and Ty was extremely attentive, understood our price range, and patiently searched for a car that matched what we were looking for. We've been driving all three cars for the past 6 - 12 months and have been extremely happy with our choice to purchase a used car through Dallas Lease Returns. Since we were at their business location on many occasions this year, we had the opportunity to observe multiple interactions between the sales associates and the managers. It is so obvious that this business treats their employees with respect and appreciation. There is a genuine feeling of warmth and positivity in this workplace, and that really impressed us. Also, did not have ANY of the awkward "pushiness" and "pressure to make a sale" that we felt at numerous car dealerships we visited before coming to Dallas Lease Returns. SO thankful for the respect and space we were given to make our decisions for each of the three cars. Buying a car is a huge purchase, and being able to finalize our purchase without feeling like a salesman was breathing down our neck to close the deal made us feel that Dallas Lease Returns is a business that truly cares about their customers and has integrity in the way they interact with potential buyers. After viewing the car, we were taken to Ty's office to discuss pricing. Though Ty's computer screen was facing her side of the desk, it was attached to a huge TV screen on the wall next to us. We were able to see exactly what Ty was doing the whole time, and the breakdown of pricing and other contractual information. The transparency only continued to build our trust in Dallas Lease Returns as we navigated these large purchases. We cannot recommend Ty Jones and Dallas Lease Returns enough! This was without a doubt the 3 easiest, most enjoyable, no-stress car purchases we've ever made! We happily refer our friends and family! More

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The experience was great! Ty and her sales team are very personable and honest. Thanks again. Ty and her sales team are very personable and honest. Thanks again. More

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Ty Jones was very helpful in assisting me in purchasing my vehicle. She had a lot of knowledge and was very sweet. Also, want to add she wasn't pushy and allowed us to take our time in selecting the perfec my vehicle. She had a lot of knowledge and was very sweet. Also, want to add she wasn't pushy and allowed us to take our time in selecting the perfect vehicle. Will definitely be back when purchasing my next vehicle! More

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I am happy! Sometimes I’m hard to please, but I got what I wanted at the end of the day. I wouldn’t change a thing about my process and I’ll buy again from DLR. Sometimes I’m hard to please, but I got what I wanted at the end of the day. I wouldn’t change a thing about my process and I’ll buy again from DLR. More

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Great energy from the start. Cars are kept pristine. Chris was an awesome salesperson and worked a deal for me. It was a seamless process. All staff was professional and pleas Cars are kept pristine. Chris was an awesome salesperson and worked a deal for me. It was a seamless process. All staff was professional and pleasant. Special shout out to the receptionist Angelica who is an absolute pleasure to work with. She not only greeted us upon arrival, but creates an atmosphere of productivity amongst the team and goes over and beyond to make the car buying process one to remember! Thank you! Much gratitude. More

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Thank you so much for finding our new vehicle! Our family loves our new Van! Our family loves our new Van! More

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Dallas Lease Returns is a top notch dealership. Process was easy, transparent and fast!!! Thanks Pete for Working a great deal with me! Process was easy, transparent and fast!!! Thanks Pete for Working a great deal with me! More

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Had a very good experience with Ty! Much better than a traditional dealership. She was very laid back and easy to work with! Much better than a traditional dealership. She was very laid back and easy to work with! More

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Great experience with Kayla and Ty - great cars, good prices and exceptional service! Definitely recommend. prices and exceptional service! Definitely recommend. More

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My husband and I came into Dallas Lease Returns expecting the same pushy, slick Rick sales person experience we had had at several other dealerships. Kayla greeted us with a smile and made the whole experien the same pushy, slick Rick sales person experience we had had at several other dealerships. Kayla greeted us with a smile and made the whole experience easy and stress free. She was extremely knowledgeable, had the answer to every question we had. I would recommend anyone looking to buy a car to come see Kayla at Dallas Lease Returns! This young lady knows her stuff and was such a joy to deal with!! She made what had so far, been a terrible experience looking at other dealerships, a very easy, pleasant, and exciting experience! And she was excited with us! Thank you so much Kayla!!! We will see you when Marley passes her drivers exam!! Thank you again!!! More

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