Troy Kennedy | Page 2

Zeigler Ford Lincoln responded

Thank you so much for your continued trust in us and for taking the time to share this feedback. We’re grateful for loyal customers like you. Troy is truly one of the best, and we’re glad to hear he continues to make the process smooth, patient, and stress-free each time you visit. We also appreciate your kind words about our Zeigler team. Your recommendation means a lot and we’re always here whenever you need anything. Enjoy the ride and thank you again for choosing Zeigler!

Zeigler Ford Lincoln responded

Thank you for sharing your feedback, and we truly appreciate your loyalty over the past several decades. We completely understand how disappointing and frustrating this experience must have been for you, especially after being excited about the Bronco Sport. Our team worked hard to explore every possible option to make the deal work, but unfortunately some factors outside of our control prevented us from securing a final approval. We never want a customer to feel strung along, and we’re genuinely sorry for how the situation made you feel. That is not the experience we want anyone to have at our store. We’re glad to hear you were ultimately able to get into a reliable vehicle. Whether someone purchases from us or another dealership, our goal is always to see them in a safe, dependable car that fits their needs. Your long-term business means a great deal to us, and we hope that once things settle, you’ll see this was an isolated situation and not reflective of the care we’ve always tried to provide. If you’re open to it in the future, we’d appreciate the opportunity to earn your trust back. If not, we truly wish you the very best moving forward. Thank you again for taking the time to share your experience.

Zeigler Ford Lincoln responded

Thank you so much for the kind words! We’re really glad to hear you had an easy, no-pressure experience and that our team was able to go the extra mile to find exactly what you wanted. It means a lot that you chose to work with us, and we truly appreciate your trust. Enjoy your new vehicle, and don’t hesitate to reach out if there’s ever anything we can do to help in the future! -Zeigler Ford Lincoln of Elkhart

Zeigler Ford Lincoln responded

We can’t thank you enough for your continued trust and loyalty! Hearing that you always choose Zeigler means the world to us. We’ll be sure to pass along your shoutout to Troy, Brian, and Mitch they’ll be thrilled to know they’ve made such a great impression time and again. We truly appreciate you and look forward to helping with your next vehicle when the time comes! Best regards, The Zeigler Ford Lincoln of Elkhart Team

Zeigler Ford Lincoln responded

Thank you so much for the heartfelt words! We’re lucky to have Troy on our team—he truly goes above and beyond to take care of his customers, and it means a lot to see that recognized. We’re so glad he made your experience a memorable one. If there’s ever anything more we can do, don’t hesitate to reach out!

Zeigler Ford Lincoln responded

Thanks for the kind words! We’re glad you had a great experience with Troy and the team. Don’t hesitate to reach out if there’s ever anything you need!

Zeigler Ford Lincoln responded

Wow—thank you so much for the amazing feedback! We’re thrilled to hear that Troy made this your best car-buying experience yet. That really means a lot, especially coming from someone who’s purchased many vehicles over the years. We’ll be sure to pass this along to him—he’ll love hearing it. Thanks again for choosing us, and we hope you enjoy every mile in your new ride! 😊 – Your team at Zeigler Ford Lincoln of Elkhart

Zeigler Ford Lincoln responded

Thank you, Robin! We’re thrilled to hear Troy took great care of you and helped make the process smooth. We appreciate your continued trust in us—congrats on vehicle #2! You're always welcome here at Zeigler Ford of Elkhart.

Zeigler Ford Lincoln responded

Thank you so much for the thoughtful review! We’re thrilled to hear we exceeded your expectations and that Troy was able to make your experience a great one. We truly appreciate your recommendation and your trust in us — we’re always here whenever you need anything in the future!

Zeigler Ford Lincoln responded

Thank you so much for the kind words! We’re thrilled to hear that you felt respected and well taken care of throughout your experience with us. It’s always our goal to create a welcoming and supportive environment for every customer. We truly appreciate your feedback and look forward to helping you again in the future!