Dealership Experience
9 yrs, 1 mo
Industry Experience
9 yrs, 1 mo
Languages Spoken
English
155 Reviews
Write a Review155 Reviews of Troy Gregston
August 06, 2020
Great Customer Service! Troy was awesome! Took our priorities and dislikes into account and helped us narrow our decision on the vehicle of our dreams. He was friendly, thoug Troy was awesome! Took our priorities and dislikes into account and helped us narrow our decision on the vehicle of our dreams. He was friendly, thoughtful and professional. We're extremely happy with our experience! More
August 04, 2020
Troy was beyond amazing to work with. I told him what I wanted with no games and he delivered exactly that! He was never pushy or made me feel uncomfortable. He was very pleasant throughout the entire proc wanted with no games and he delivered exactly that! He was never pushy or made me feel uncomfortable. He was very pleasant throughout the entire process and I can’t recommend him enough. More
June 30, 2020
Troy is an absolute delight! Being retired and on a fixed income, I am very cautious about buying a new car, but I knew that I was in good hands and with a very honest young man who had my best needs in mind income, I am very cautious about buying a new car, but I knew that I was in good hands and with a very honest young man who had my best needs in mind. After purchasing my new car, he continued to help me, making sure that I was comfortable with all the new gadgets that I was not familiar with. It was just plain fun working with him and if I won the lottery, I can tell you that I would go back and buy another car, or maybe a pickup just so we could work with Troy again! Thank you Troy! More
Other Employees Tagged: Norma, in the service dept. was a real sweetie!
June 29, 2020
We came unsure if we wanted a new car or used 4Runner. Troy was super patient and helpful in informing us of all the trade-offs and working through all the scenarios we could think of. We thought about Troy was super patient and helpful in informing us of all the trade-offs and working through all the scenarios we could think of. We thought about it for a few weeks and then came back and drove away in a fantastic vehicle! Thanks Troy! More
June 17, 2020
Troy did a great job helping us find the right car that fit our needs. We came in to see a preowned car, looked at other options and got us a nice deal on a new hybrid. He helped us from beginning to pap fit our needs. We came in to see a preowned car, looked at other options and got us a nice deal on a new hybrid. He helped us from beginning to paper signing in the end. Troy is very nice, knowledgeable and friendly. We will definitely return for future Toyota purchase. More
May 30, 2020
Troy is very personable and worked hard to get me the car payment I needed to fit my budget and still get the car I wanted. He’s also very knowledgeable about the cars he sells. Would definitely work with hi payment I needed to fit my budget and still get the car I wanted. He’s also very knowledgeable about the cars he sells. Would definitely work with him again. More
May 19, 2020
Troy was fantastic and a pleasure to work with. He was 100% transparent through the entire process. He clearly explained all of our options and was able to answer and and all questions we had. 100% transparent through the entire process. He clearly explained all of our options and was able to answer and and all questions we had. More
Other Employees Tagged: Ellie Maclaurie
May 12, 2020
They are more than willing to go out their way to make sure that you are going to get taken care of. Troy is very patient and is willing to go above and beyond!!! sure that you are going to get taken care of. Troy is very patient and is willing to go above and beyond!!! More
Other Employees Tagged: Riley in the customer service very pleasant to deal with over the phone
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