Trey Rolfson

Excellent team and I’m happy with the services to complete the sale for my car complete the sale for my car More

by cynthiacortes0520 Verified Customer Verified Customer

Report | Print

GREAT EXPERIENCE, WE DRIVING FROM DAVENPORT TO LAKELAND AND SO GLAD WE FOUND JENKINS MITSUBISHI! AND SO GLAD WE FOUND JENKINS MITSUBISHI! More

by LIANNELOPES Verified Customer Verified Customer

Report | Print

The moment i walked in Jenkins Mitsubishi i was greeted warmly by Haylee my experience with her was positive. My experience went from positive to negative the moment i start talking with the manager Jose warmly by Haylee my experience with her was positive. My experience went from positive to negative the moment i start talking with the manager Jose Dean who was very rude and disrespectful to me all because i gave him papers showing i was a disabled veteran and served active duty to get a military discount and he told me in a angry tone that i will not get that $500 military discount. I ask him why is he so angry and talking so loudly when i was very soft spoken to him, he (Jose Dean) then continued to belittle me and talking to me in condescending manner with no regard of whosoever was around i felt embarrassed and ask him to stop talking to me so disrespectful and i ask for an apology which he (Jose Dean) refused to give and then close the folder and said I should go to another dealer to try and get a military discount with the papers i had and he (Jose Dean) got up from the desk and walked away… That moment i was in shock and in disbelief, Haylee came back and apologized to me for what she heard and acknowledged it was not right for a customer to be talked to that way. I told her I didn’t drive all this way from Ft. Lauderdale to be disrespected and i was considering to leave and thats when a very nice guy came over and introduced himself as internet sales manager Trey and then immediately apologize to me. I then accept and continue to buy the vehicle and went to finance. I want to recognize Haylee for her warm and professional personality and to Tray for being a great person to give me dignity and respect and thank me for my service both Haley thanked me also for my service and apologized to me again for the rude comments and attitude i got from Jose Dean. In closing a would have given Jenkins a five star but i could not due to the experience i had but the other two employees are awesome good job Trey and Heylee you both know how to treat the customers with respect and i thank you for your warm hospitality. More

Report | Print

Everyone was professional and courteous. They all worked really hard to make sure I was thrilled with my purchase. They all worked really hard to make sure I was thrilled with my purchase. More

by 76tamarastreet Verified Customer Verified Customer

Report | Print

Excellent customer service, very easy to work with, enjoyed the experience and look forward to a long term partnership enjoyed the experience and look forward to a long term partnership More

by MUSSODEAN Verified Customer Verified Customer

Report | Print

As a first time car buyer, everyone there made the process as easy and smooth as possible. process as easy and smooth as possible. More

by clarkeliam06 Verified Customer Verified Customer

Report | Print

Definitely a great group of people. I have bought 4 cars from Jenkins Mitsubishi and will definitely return I have bought 4 cars from Jenkins Mitsubishi and will definitely return More

by BBAKETHIS Verified Customer Verified Customer

Report | Print

Milton was very knowledgeable and a great salesman. He thoroughly explained the technology and warranty. He thoroughly explained the technology and warranty. More

by fab41082 Verified Customer Verified Customer

Report | Print

Good atmosphere , customer friendly. Fast and professional .. we were happy with their way of talking Fast and professional .. we were happy with their way of talking More

by babyjoseph1010 Verified Customer Verified Customer

Report | Print

Since we got there Javier Cruz was very professional, he was very attentive and very patient with us. He showed us all the cars available and he was very kind. was very attentive and very patient with us. He showed us all the cars available and he was very kind. More

by Wanda &Jaime Santana Verified Customer Verified Customer

Report | Print