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Trevor Prather
Trevor Prather | Page 2
Service Lane Manager
Sapaugh GM Country
1435 McNutt Street
Herculaneum, MO 63048
15 Reviews
15 Reviews
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15 Reviews of Trevor Prather
September 18, 2023
The sales team is the greatest but I can’t say the same thing about service. The appointments times are approximate, I am told sometimes they have to finish the cars from the prior day first and I have to thing about service. The appointments times are approximate, I am told sometimes they have to finish the cars from the prior day first and I have to wait. An oil change has taken close to 3 hours. More
by camsden1
Verified CustomerOther Employees Tagged: Kirk Linderer, Joe Clemens, Carla Talbert , Mark Kaltenbronn, Mike Reagan, John Wilson
November 30, 2022
The beginning trade offer was a low ball figure. I don,t like finding out after we have agreed on a price that I will be charged an additional $399.00 administrative cost, I should of been informed I don,t like finding out after we have agreed on a price that I will be charged an additional $399.00 administrative cost, I should of been informed of this additional charge to begin with. The salesman that I dealt with was Mike Daugherty. The rest of the sales process was fine and I was given a good finance rate. Was told by Mike that there was a second key that would be mailed to me, ten days later after I made at least two calls to Mike was told that he could not find key. I was told to take it to Sapaugh's service department and they would fix me up. Mike did not contact their service department about the key and I found out that the service department did not have a blank key on hand which meant i would have to drive back another round trip of 250 miles the next day. Mike Daugherty told me to take it to my local Chevrolet dealer and have the cost charged to Sapaugh. Again Mike did not contact the local dealerships sevice department to authorize this transaction. Finally after great help from Baldwin Chevrolet's service manger I got the key I was promised with no cost to me, after a 12 day delay. The sales process was fine but the followup on the key was horrible. More
by gahillis
Other Employees Tagged: Mike Daugherty , John McCarthy
November 18, 2022
Everything went very smooth very professional with all involved doing a great job with our purchase would recommend to all if you are looking to buy a vehicle Sapaugh is the best way to go 👍 Tks you much involved doing a great job with our purchase would recommend to all if you are looking to buy a vehicle Sapaugh is the best way to go 👍 Tks you much Joe Clemens More
by flipperfootcb
Other Employees Tagged: Joe Clemens, Ben McFarland , Brian Hankins, Mike Reagan
July 17, 2022
Very professional and low pressure. Salesman, Rich, was responsive and communicative while waiting for the order to be filled. The car was clean and prepped exactly as requested and the Salesman, Rich, was responsive and communicative while waiting for the order to be filled. The car was clean and prepped exactly as requested and there has been excellent follow up after the sale. More
by Matt H.
Other Employees Tagged: Rich Konold, Tom Crenshaw, Ben McFarland , Greg Beye
June 04, 2022
great friendly experience with everyone from the general manager through the sales process and financing. I also needed some service and their service department is above par manager through the sales process and financing. I also needed some service and their service department is above par More
by Rick.yount1
Other Employees Tagged: Greg Jones, Joe Clemens, Dave Walker, Kevin Leitterman, Ryan Stockham , John McCarthy, John Wilson
