Trent Polk

The best service and sales team in North Texas. . Fast, friendly, honest and reliable Thank you . Fast, friendly, honest and reliable Thank you More

by KSALERA Verified Customer Verified Customer

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I don’t normally write reviews a lot, but the experience my wife Saree and I had with Glen Polk Chevrolet was too good not to share. Recently, we found ourselves needing to trade our 2025 Ford Expedition my wife Saree and I had with Glen Polk Chevrolet was too good not to share. Recently, we found ourselves needing to trade our 2025 Ford Expedition while in the middle of a cross-country business trip. I own MSK Logistics, as well as Trophy Trucking Services Terminals 5, 51, and 55, and we were traveling from Nashville, Tennessee to Las Vegas, Nevada to transport equipment for another company I own. We were on a tight schedule and absolutely had to be in Las Vegas by Thursday night/Friday morning. Our Expedition only had about 5,000 miles on it, but it had developed a vibration that was becoming increasingly annoying (tire issues I believe) Since we have been transitioning our company vehicles to Chevrolet anyway, I called Tanner at Glen Polk Chevrolet and told him we were ready to make a deal if they could help us quickly. From that point forward, the entire Glen Polk team went above and beyond. Tanner immediately got with Connor Polk, Shawn Polk, and Trent Polk to make it happen. Shawn made it clear that taking care of us was the priority and instructed the team to get the deal done as quickly as possible. We left Nashville Wednesday morning after loading up and drove straight to Glen Polk Chevrolet, arriving around 5:30 PM. By the time we got there, Tanner and Connor had already worked with Chris Greene in Finance, and everything was ready. The financing was completed, the paperwork was prepared, and all we had to do was sign. We purchased a beautiful 2026 Chevrolet Tahoe High Country for Saree’s company vehicle, and the process couldn’t have been smoother. What impressed me the most was Shawn Polk’s commitment to customer service. He had already told his team that if the deal wasn’t completed by the time we arrived, the dealership would provide us with a rental vehicle at their expense so our trip wouldn’t be delayed. That’s the kind of customer-first attitude that is almost impossible to find today. Instead, we rolled in, signed the paperwork, transferred our belongings into the new Tahoe, and were back on the road in no time. The entire team, Tanner Kuhn, Connor Polk, Chris Greene, Shawn Polk, and Trent Polk, treated us like family from start to finish. Their professionalism, communication, urgency, and genuine care for their customers are second to none. We’ve purchased vehicles from many dealerships over the years, and I can honestly say Glen Polk Chevrolet is one of the finest organizations we’ve ever worked with. They don’t just sell vehicles—they build relationships and take care of people. Thank you to everyone at Glen Polk Chevrolet for making what could have been a stressful situation completely seamless. We are customers for life. Acie Raymond MSK Logistics Trophy Trucking Services – Terminals 5, 51 & 55 More

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Jenny Jo has been amazing to work with on both transactions I've done with her. Always follows up and rapid response on any questions or concerns I've had. transactions I've done with her. Always follows up and rapid response on any questions or concerns I've had. More

by raexpress_15 Verified Customer Verified Customer

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Amazing service department, the most friendly and helpful people I’ve ever worked with! We’ll definitely go back people I’ve ever worked with! We’ll definitely go back More

by cathy.redfearn Verified Customer Verified Customer

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Gave me a great trade in deal. Worked with me about pricing and monthly payments to where it was manageable. Walked me through everything and was honest about what was excess and w Worked with me about pricing and monthly payments to where it was manageable. Walked me through everything and was honest about what was excess and what was necessary! Amazing dealership with great integrity! More

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First, I'd like to say, "Thank You", you are the only that has ever cared enough to follow up, or question what I wrote. In Today's time's everyone has some sort of survey site; each one is different t that has ever cared enough to follow up, or question what I wrote. In Today's time's everyone has some sort of survey site; each one is different that require several different logins, that's where the pain in the rear come in, when you're not a computer whiz... As far as undermining employees: most surveys have pre-planned boxes to check, very few have a box for N/A. Yes, you had a place where I could say what a great job Chace did. I retired as an operations manager, I'm from the school, where it a team of employees that make (example only) Chase to be successful. So, by singling out one or two employees to me is undermining other employees. Not to mention, some surveys responses are tied to pay incentives, for an individual & not the team that made them standout. Some are used to collect & sell peoples data, my opinion. I apologize for venting in my earlier response. However, by you calling me out, I have that much more respect for Glenn Polk, of Sanger. Your Dealership is by far superior in customer satisfaction, then any of the other dealerships I've delt with over my 73 years. Great Job to your Team!! Casey More

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I highly recommend any of the stores that are part of Glenn Polk Autogroup if you want to be treated like family! Glenn Polk Autogroup if you want to be treated like family! More

by Ashtyn G Verified Customer Verified Customer

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This was an absolutely wonderful car buying experience! From the leadership, to the incredible sales team (Tanner was the best!), all the way to the finance team, the team was so helpful. If you’ve never g From the leadership, to the incredible sales team (Tanner was the best!), all the way to the finance team, the team was so helpful. If you’ve never given Glenn Polk a chance, you’re missing out! Thank you Glenn Polk! More

by brianshow3 Verified Customer Verified Customer

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