Tracy Black
Tracy Black at Larson Ford

Tracy Black | Page 53

Business Director

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
536 Reviews
5.0

536 Reviews

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536 Reviews of Tracy Black

March 15, 2016

Dealership Rating
Employee Rating

Larson Ford and me Everyone with whom I dealt with while I was leasing a car could not have been more helpful. This was my second time to lease a car, a Honda Civic. The More

by Squanwoman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson , Chris Bristow

Mar 16, 2016

Larson Ford responded

Hello Squanwoman, Congratulations on your new car! Thank you so much for your kind review and for choosing Larson. It was wonderful to have the opportunity to work with you to find the perfect vehicle to meet your needs. It was our pleasure to return your previously leased vehicle. We really value our customers, and we will always do everything we can to make your leasing/purchasing transaction as smooth and enjoyable as possible. I'm pleased that you found Chris and Tracy to be helpful, and that they improved your experience with us. Chris and Tracy are vital members of the Larson team, and they do an excellent job representing our dealership. Thank you again for your review and for recommending us to your family and friends! I hope you have a blast in your new car. Please do not hesitate to call us or stop in if we can ever be of assistance to you in the future. Best, Rob Larson, GM

March 15, 2016

Dealership Rating
Employee Rating

Short and sweet! We recently purchased. 2016 Ford Titanium Escape. Had a great experience. Started the process on line. Jennifer C. was great! She answered all my emai More

by Ruby Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bristow, Jennifer C, online sales

Mar 16, 2016

Larson Ford responded

Hi Ruby Red, Thank you for taking the time to leave us a review! Congratulations on your new Escape! You purchased one beautiful vehicle, and I know that you will have so much fun driving it!It's so wonderful to hear that you had a great buying experience from beginning 'til end. We want our customers to have fun when they car shop and to never feel stressed or pressured into making any hasty decisions. Our staff members do an excellent job of working together to work towards the same goal, to provide our customers with top notch customer service. Thank you for choosing Larson, and I hope that you enjoy your new Escape! Best, Rob Larson, GM

December 01, 2015

Dealership Rating
Employee Rating

Excellent Experience My wife and I went to Larson Ford on Black Friday. I must say it was easier to buy a car with them then to get a TV at Walmart. Chris Bristow our sale More

by thefallons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bristow

Dec 03, 2015

Larson Ford responded

Hello Fallon family, Congratulations on your brand new Fusion! Wow, your review made me so happy! I am just so pleased to hear that you had such a great experience with Chris, and that he was able to assist you in finding exactly what you were looking for. Chris is a vital member of the Larson team. He really strives to make the car shopping experience fun and stress-free. Chris really cares about helping people and he does a great job representing the Larson Ford brand. I am so thrilled that this was your best car buying experience to date; we aim to exceed our customers' expectations, and I love hearing that we met our goal. I really appreciate your recommendation, and I hope that you and your wife enjoy your new Fusion! Warm Regards, Rob Larson, GM

October 29, 2015

Dealership Rating

I'll be back! I was involved in an accident that totaled my SUV. I needed a car and immediately called Bob Woodworth. My son leased his 1st new car from Bob earlie More

by njvolsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Woodworth

Oct 29, 2015

Larson Ford responded

Hello njvolsfan, Thank you so much for your review. I am so sorry to hear about your accident, but I am relieved that we were able to help you find a replacement car. I am pleased that Bob and Tracy were able to find you a car that fit your needs and provided you with an enjoyable car buying experience. Bob and Tracy work very well together as a team and are very knowledgeable, but also really care about their customers. Overall, they do a great job representing Larson Ford. Thank you for returning to Larson Ford, and I know that Bob would be honored to hear that you were so impressed with him. Congratulations on your new Fusion, and we look forward to seeing you again in the future! Best, Rob Larson, GM

October 13, 2015

Dealership Rating

Blue Jeans F-150 Recently bought a 2015 F-150 Lariat and everyone I dealt with was great! I worked with Bob Woodworth to find the exact truck that I was looking for. H More

by PV225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak, Bob Woodworth

Oct 13, 2015

Larson Ford responded

Hi PV225, Congratulations on your new truck! I am so happy to hear that you had such a great car buying experience with us. Bob is such an amazing salesman because he really cares about finding exactly what the customer is looking for. He aims to please and he is a great representation of everything that Larson Ford stands for. I am also glad to hear that John and Tracy were also able to make the transaction smooth and stress-free. Car shopping should be fun, and never a dreaded experience. Thank you so much for your kind review and for choosing Larson Ford. We look forward to a long relationship with you. Enjoy your new truck! Best, Rob Larson, GM

October 05, 2015

Dealership Rating

Perfect Ford F150 Found a truck I might like online, and when I submitted for more information, Jennifer called me back immediately to let me know that not only would More

by CF66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bristow, Dylan Salle, Jennifer

Oct 07, 2015

Larson Ford responded

Hello CF66, Thank you so much for your review. It really made my day! I am just so pleased to hear that you had such a wonderful experience with a number of our employees. I am also happy to hear that it only took you two hours to find your perfect truck, sign all the papers, and drive off into the sunset. At Larson Ford, we strive to make the car buying experience quick, easy, and fun. Our staff members do a wonderful job making this happen and also representing our company. I really appreciate that you chose Larson, and I hope you enjoy your new F-150! Best, Rob Larson, GM

September 21, 2015

Dealership Rating

Great car buying experience! Robert was great at finding me the truck I wanted with no hassle, no stress and minimum time. Tracy in finance was quick and pleasant. The entire ex More

by lovemyford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Sep 22, 2015

Larson Ford responded

Hello lovemyford, Thank you for your review. I am so happy to hear that you had a positive, stress-free experience with us. Robert is a valued member of the Larson Ford team, and he really aims to help his customers. He will never try to pressure a customer into making hasty decisions, and he does a great job representing our dealership. I'm pleased that Tracy was able to make the financing portion of your visit quick and easy as well. Congratulations on your new truck, and thank you again! Best, Rob Larson, GM

September 11, 2015

Dealership Rating

we. walked in not but a car and left with a new leased escap We were just going to look at new escapes. But Bobby made us a deal we couldn't pass up. My husband left a happy man. More

by happy5919
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Sep 12, 2015

Larson Ford responded

Hello happy5919, Thank you for your review. I am so pleased that you were so impressed with the new Escape that you decided to lease one with us! Congratulations! I know that you will be pleased with your choice. I am thrilled that Bobby was able to make a fair deal with you and your husband. Bobby is an honest, caring, knowledgeable salesman who always looks out for the customer's best interests. He does a great job representing Larson Ford. Thanks again and enjoy your new SUV! Warm Regards, Rob Larson, GM

August 24, 2015

Dealership Rating

Uneventful My husband and I had a wonderful experience. From the salesperson to everyone else we dealt with. Drove out with a brand new car! Thank You The More

by mshl213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Salle, Jennifer

Aug 24, 2015

Larson Ford responded

Hello mshl213, Thank you so much for the great review and a huge congratulations on your new car! I love to hear when customers have positive, stress-free experiences at Larson. Car shopping should be fun! Thanks again, and enjoy your new ride! Warm Regards, Rob Larson, GM

August 14, 2015

Dealership Rating

Helpful Service Robert Barranger was very helpful. He worked hard to put together a deal we could afford. He was very organized and he went over all aspects of the ca More

by Rpolitan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2015

Larson Ford responded

Hello Rpolitan, Thank you for the 5 star review! It's so great to hear that Robert B. was able to get you the car you wanted for a fair price. Robert is an important part of the Larson Ford team and he does a great job representing our brand. He really cares about helping his customers and is an all-around-great guy. Thank you for referring him to your friend; I appreciate your loyalty. Thanks again and congratulations on your new car! Best, Rob Larson, GM

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