Tracy Adamsukin

I would recommend avoiding this dealership for anything related to repairs or service. Their communication is both sparse and impolite and they never seemed to have a plan for actually resolving our car's related to repairs or service. Their communication is both sparse and impolite and they never seemed to have a plan for actually resolving our car's issues. After two months of dropping off and picking up our vehicle (as they repeatedly failed to diagnose the problem), we were able to get a courtesy car from them. When we finally got our car back, they accepted the courtesy return to later hit us with their maximum deductible and an insurance claim for 'damages' that they didn't report at the time of return and were items we weren't liable for. I am truly disappointed as we have worked with Hyundai at several other locations and never had these issues. Also worth noting that corporate Hyundai will not help with any of these issues and says it needs to be resolved at the local level. The saga continues - they are now claiming a dent on the courtesy car a month after we returned it. No mention of it until now. Again, do not trust this location if offered a courtesy vehicle! More

Report | Print

This dealership is untrustworthy and unprofessional. My engine seized in October 2024. I brought my 2016 Santa Fe to have it fixed since it was under warranty. When they fixed my engine they used the w My engine seized in October 2024. I brought my 2016 Santa Fe to have it fixed since it was under warranty. When they fixed my engine they used the wrong bolts for the housing. Now my engine is leaking and they refuse to fix their mistake This dealership cuts corners when fixing their cars hoping no one will notice. Very disappointed. I love Hyundai but , I will definitely not be shopping at this dealership again. More

Report | Print