Tori Grinzinger
Tori Grinzinger at Metro Lexus
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Tori Grinzinger

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
161 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 10 mos

5.0

161 Reviews

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161 Reviews of Tori Grinzinger

October 15, 2024

Dealership Rating
Employee Rating

Tori was very knowledge and responsive in answering my questions about the buying process. She worked to find me a car that fix my needs and just right for me. I would highly recommend working with Tori a More

by Brittany
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Oct 15, 2024

Metro Lexus responded

Brittany, we're delighted to hear that Tori provided such knowledgeable and responsive service at Metro Lexus. Thank you for recommending us! Enjoy your new car!

October 03, 2024

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Never disappointed! I’ve been a customer for years. I went four months ago and rates were extremely high and did not renew my lease. Then I hear from Tori with great new More

by Yari123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Metro Lexus responded

We're delighted to hear that Tori provided such excellent service and helped meet your needs at Metro Lexus! Thank you for being a loyal customer, and we're glad we could assist with your lease renewal. Enjoy the ride!

September 30, 2024

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I recently had the pleasure of purchasing my new Lexus from Metro Lexus and I can’t recommend them enough! From start to finish, the experience was smooth and enjoyable, thanks in large part to my salespe More

by Ron
Recommend Dealer
Yes
Sep 30, 2024

Metro Lexus responded

Ron, we're delighted to hear that Tori and the Metro Lexus team made your car-buying experience smooth and enjoyable. Thank you for recommending us! Enjoy your new Lexus!

September 30, 2024

Dealership Rating
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I recently had the pleasure of working with Tori and I can’t recommend her enough. From the moment we first spoke, she was welcoming and attentive. She was very knowledgeable about the vehicles and took t More

by Johnn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 01, 2024

Metro Lexus responded

John, we're delighted to hear that Tori provided such a welcoming and attentive experience at Metro Lexus. Thanks for the recommendation! Enjoy your new vehicle!

September 30, 2024

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I have been a client of Metro Lexus for a very long time. Tori was just amazing. She took care of my needs more like a friend. I knew that I was in great hands. She truly cared. Thank you! More

by alronda56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Sarah Klein

Oct 01, 2024

Metro Lexus responded

Thank you for your loyalty and kind words! We're delighted to hear that Tori made your experience at Metro Lexus feel personal and caring. We appreciate your continued support!

September 30, 2024

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Tori and the entire Metro team were so great to work with and I would definitely recommend them. More

by brianwahl45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Metro Lexus responded

Your feedback is much appreciated! Thank you for supporting Metro Lexus.

September 30, 2024

Dealership Rating
Employee Rating

Metro Lexus is responsive and helpful. They always go above and beyond to meet my needs. Tori has done this now for 2 of my cars. More

by k8.rybak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Metro Lexus responded

Thank you for the kind words! We're delighted to hear that Tori and our Metro Lexus team have consistently met your needs. Enjoy driving your new car!

September 23, 2024

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Employee Rating

This place is wonderful, I took my lexus for service- always great. Bought a new lexus- they made it even easier! Run to them! ask for Tori! More

by Hopeandjoy2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Metro Lexus! We're delighted to hear that Tori and the team made both your service visit and new purchase seamless. Enjoy your new Lexus!

September 16, 2024

Dealership Rating
Employee Rating

Great experience looking to replace my beloved LS. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. More

by stvjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Ryan Yee, Trae Harris , Micah/Cortis

Sep 16, 2024

Metro Lexus responded

We're delighted to hear that Abed, Ryan, and Trae made your experience at Metro Lexus a great one! Enjoy the superb 2024 Lexus RX!

September 12, 2024

Dealership Rating
Employee Rating

Really not much to say. If you can imagine the best possible experience with the best possible outcome, that's what we received from Tori and Metro Lexus. All questions we h More

by lockhart.roger.w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 16, 2024

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Tori and the Metro Lexus team provided such exceptional service. We look forward to assisting with your next car purchase!

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