Tony Wallace

Zero Stars. Posted one price on CarFax and then increased the price on their website. Plus added another $995 for cleaning fees and other nonsense. BUYERS BEWARE - They use Bait and Switch tactics to lure yo the price on their website. Plus added another $995 for cleaning fees and other nonsense. BUYERS BEWARE - They use Bait and Switch tactics to lure you in. We had our credit union and insurance all set up to purchase the vehicle. We spoke to William, Tony, and Nick. AWFUL service. We were willing to travel over 200 miles to purchase the vehicle but they would not issue a PO to our credit union with the total price due to them increasing the price from one day to the next and adding the $995. More

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I went to Jeff wyler kia i talked with a sales man i beloved his name was David i was there roughly about 3 hours and when grew came back to me he gave me the wrong info so i left immediately got a phon beloved his name was David i was there roughly about 3 hours and when grew came back to me he gave me the wrong info so i left immediately got a phone call after i left he told me that he was a new salesman and didn't know what he was doing so then i talked with meguiel and i believe the other salesman was named Conrad not sure on that name but they said they didn't have what i was looking for on the lot at that time but that they would call someone that knew all of their inventory and would call call me back it has been almost 3 weeks now and no one had called me back if this is the way you do business business then i will go somewhere else if you say you will call then you should call no matter what the news is good or bad you should not just leave people wondering More

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We were lied to and ghosted after a $23 suv purchase. The sales person Tony Wallace told us that our interest rate and monthly payment which was way different than what the fine print said. When we got it ho sales person Tony Wallace told us that our interest rate and monthly payment which was way different than what the fine print said. When we got it home the car was not cleaned out and had used tissues and sucker in the back! which is a covid-19 risk. The liftgate will not open all the way and the radio and clock keeps resetting it'self because there is no SD card in that should have been in it. We have reached out every day since date of purchase 8/15/2020 and noone will return our calls or text messages even though prior to purchase they were blowing us up. The service dept got in touch with Tony about our sd card and he said they wont cover that either. He is obviously available but wont return our calls. It has been 5 days, no excuses to justify this. We have been ghosted after a $23k purchase! I highly suggest never doing business with Jeff wyler in fairfield. Furthermore I would be very careful going there right now as no one is properly wearing their face masks. We filed a BBB complaint and while doing so saw that the have an F rating which after our experience I am not surprised. If they take this suv back I will be happy to recant my reviews that I am making online everywhere that I can in hopes to save other people from the headache and unfair ghosting that we have recieved. I always like to be fair so I will say that Chris in the service department was very nice and helpful. Thank you More

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Wool Pulled Over My Eyes Unfortunately, I just learned that my salesperson, Tara Barnett, pulled a Bait and Switch on me and artificially inflated my car price by $2,000. And Unfortunately, I just learned that my salesperson, Tara Barnett, pulled a Bait and Switch on me and artificially inflated my car price by $2,000. And perhaps all the sales people at Jeff Wyler Fairfield don't operate like that, but buyer beware... Through deception and double talk, Tara was able to extort an additional $2,000 from me, right under my nose. More

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Headache and Hassle Free! Carolyn Campbell and Tony Wallace made my car buying experience pleasurable, which is unusual because it’s usually ia headache. :) They were both ver Carolyn Campbell and Tony Wallace made my car buying experience pleasurable, which is unusual because it’s usually ia headache. :) They were both very knowledgeable which put me at ease. They listened to what I wanted and felt I needed and they delivered! I couldn’t be happier! More

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Fast and friendly My sales person Tony Wallace was great! This was one of the best experiences I have had in purchasing a car. He told me exactly what he could and coul My sales person Tony Wallace was great! This was one of the best experiences I have had in purchasing a car. He told me exactly what he could and couldn't do and that's what he did. There were no games. He was aware I was having health issues and he did a great job moving things along. I would definitely buy from him again. Very honest and kind! More

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