Tony Ortiz | Page 26

Professional, respectful, knowledgeable and accurate. The team are very helpful as well. I’m always comfortable going there. The team are very helpful as well. I’m always comfortable going there. More

by NAJIBSABBAGH Verified Customer Verified Customer

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I have owned a 2 Nissan Rogues for the last 10 years. I purchased, and have utilized the Nissan in Orland Park for purchases and services. Tony is a great service manager. Explains everything and listens I purchased, and have utilized the Nissan in Orland Park for purchases and services. Tony is a great service manager. Explains everything and listens to concerns. This was the worst experience I have ever had at this dealership. The brand new waiting area that supposedly has a “quiet” area and a TV area is all brand new and looks great. Little did I know I should have brought ear buds to drown out the music being played in the area. It was very loud club music. I couldn’t even read my emails. I tolerated it for 10-15 minutes then complained to Tony. He came in and heard the music and said that that wasn’t the music they had to listen to out by their office. He said he’d speak to the manager. Nothing changed so I’m assuming the manager likes blasting house music. I called a friend to hear this because I couldn’t believe that this was the music being played in a waiting area, and a young salesman noticed I was holding my phone up by the speaker. His desk was right there ( didn’t catch his name). I spoke to him about the inappropriate music and he showed me his playlist ( he was controlling the music!). He was arguing with me about the speed of the EDM music. My nerves were shot after 2 hours of sitting in the “quiet” area. An area slightly away from the speaker but still able to hear the music. So the bottom line is, I won’t return to this Nissan for anything, car sales or service. I don’t know if one customer’s complaint will do anything but if anyone I know asks about this dealership, I’ll advise them to bring sound silencing headphones. More

by DVAINISI Verified Customer Verified Customer

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Excellent service, staff,clean facility, all staff always helps ,giving good information about service ,and business. always helps ,giving good information about service ,and business. More

by VSAVRIMAS Verified Customer Verified Customer

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Friendly courteous service. Vehicle was ready as promised, all services were thoroughly explained. This is my second car purchased from Zeigler, the service department has alway Vehicle was ready as promised, all services were thoroughly explained. This is my second car purchased from Zeigler, the service department has always done an outstanding job. More

by 2KJBENZ2 Verified Customer Verified Customer

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Excellent service and employees . Everyone was very friendly knowledgeable and helpful . Tony and the employees were a pleasure to deal with . Highly recommend ! Everyone was very friendly knowledgeable and helpful . Tony and the employees were a pleasure to deal with . Highly recommend ! More

by Jenny1234 Verified Customer Verified Customer

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Awesome they gave us a discount on our oil change and a car was with another vendor car was with another vendor More

by MICHAELZABEL Verified Customer Verified Customer

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Best dealership I take my 2015 Nissan there for all my service needs. Friendly staff very professional. service needs. Friendly staff very professional. More

by ROSCOEKINARD Verified Customer Verified Customer

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My experience was great my car runs very good. The young man that helped me wa helpful. The young man that helped me wa helpful. More

by CHAQUITTAREED Verified Customer Verified Customer

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Nice new facility, customer friendly. and great service advisors. No complaints at this time. Thanks for the good service. and great service advisors. No complaints at this time. Thanks for the good service. More

by ROSALINDBANKS11 Verified Customer Verified Customer

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Very thorough and compassionate. very professional. Service was awesome and I was always given accurate updates. very professional. Service was awesome and I was always given accurate updates. More

by PEARLRODRIGUEZ2000 Verified Customer Verified Customer

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