Very professional, courteous and friendly.
Job was done quickly. Always get excellent service on our. vehicles.
Job was done quickly. Always get excellent service on our. vehicles.
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by STELLAKU
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your positive feedback! We’re delighted to hear that you experienced professionalism, courtesy, and friendliness, and that the job was completed quickly. Providing excellent service consistently is our goal, and we appreciate your continued trust in us for your vehicle needs.
Best Wishes,
Nissan Of Orland Park
Should not have changed oil and did not look at one item
mentioned but checked everything else
mentioned but checked everything else
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by JEANANNETOMIELLO
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for letting us know about this issue. We’re sorry to hear that the oil change was not handled as expected and that one of your concerns was not addressed. Please let us know the specific item that was missed so we can make it right and ensure it gets taken care of. Your satisfaction is important to us, and we want to resolve any issues promptly.
Best Wishes,
Nissan Of Orland Park
Tony Ortiz is the man, every time I come in he does an
excellent job!
excellent job!
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by Mike da man
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for the fantastic feedback about Tony Ortiz! We’re thrilled to hear that he consistently provides excellent service every time you visit. Your satisfaction is our priority, and we’re glad Tony’s efforts continue to make a positive impression. We’ll be sure to pass along your praise to him!
Best Wishes,
Nissan Of Orland Park
Ziegler Nissan of Orland Park never fails to make me feel
like a V.I.P. EVERY time I bring my car in for an oil change or repair service. Tony Ortiz meets me upon my arrival and I am immediately whisked into
like a V.I.P. EVERY time I bring my car in for an oil change or repair service. Tony Ortiz meets me upon my arrival and I am immediately whisked into the most beautiful waiting area of all car repair waiting areas! Not only is it spotlessly clean, there are several places to sit depending on what my preferences are. This time, I opted for the quiet work area, finished some writing at one of the convenient private desks and then moved to a comfy chair to finish my morning tea. As always, Tony was Spot On when he predicted what time my car would be ready and I absolutely love receiving a text as well as an email from the Ziegler Nissan team with a full Multipoint Inspection Report that is so easy to understand. It even includes special sale prices for the services I choose. But, before I can gather my belongings, Tony Ortiz takes the time to speak with me and is ready to go over every detail of my report. Tony's customer service skills are exceptional. When I return to my car, it has received a full car wash and someone, I suspect Tony, has reset my steering wheel and my seat to be perfectly aligned with my back. Seriously! I drove out of the dealership feeling like Royalty in my clean, comfortable, and safely running car. Thank you TONY and the entire team at Ziegler Nissan. You are all Incredible!
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by GOMISSLISA
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your detailed and glowing review! We’re thrilled to hear that Tony and the entire team consistently provide you with such exceptional service. It’s wonderful to know that you feel like royalty every time you visit, from the clean and comfortable waiting area to the personalized touches Tony provides. We truly appreciate your kind words and look forward to continuing to offer you top-notch service!
Best Wishes,
Nissan Of Orland Park
This dealership has always been good to me whether buying
a different car or/and especially their service dept is great
a different car or/and especially their service dept is great
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by MBIRD7769
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your continued support and kind words! We’re pleased to hear that both our sales and service departments have consistently met your expectations. Your satisfaction is our top priority, and we’re grateful for your loyalty. We look forward to assisting you again in the future!
Best Wishes,
Nissan Of Orland Park
Nice and clean and everyone very pleasant to speak with
and helpful. Comfortable waiting area and most important clean restrooms.
and helpful. Comfortable waiting area and most important clean restrooms.
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by JER60504
Verified Customer
Verified Customer
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re thrilled to hear that you found our facility nice and clean, and that our team was pleasant and helpful. We’re also glad you enjoyed our comfortable waiting area and clean restrooms. Your comfort and satisfaction are important to us, and we look forward to welcoming you back in the future.
Best wishes,
Nissan Of Orland Park
Always addresses and resolves customer concerns.
Also identifuy items that need immediate or future attention with reasonable estimates.
Also identifuy items that need immediate or future attention with reasonable estimates.
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by JAJUODIKIS
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad to hear that we consistently address and resolve customer concerns and that we effectively identify items needing attention with reasonable estimates. Your satisfaction is important to us, and we appreciate your recognition of our efforts. We look forward to continuing to serve you in the future.
Best wishes,
Nissan Of Orland Park
Clean, courteous and professional.
Would highly recommend others for their service needs on their Nissan
Would highly recommend others for their service needs on their Nissan
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by JFALICA
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your kind words! We’re delighted to hear that you found our service clean, courteous, and professional. Your recommendation means a lot to us, and we’re glad we could meet your expectations. We look forward to assisting others with their Nissan service needs in the future!
Best wishes,
Nissan Of Orland Park
Great dealership.
Would not recommend a Nissan to anyone though. I didn't think I would have the problems I am having with my Nissan.
Would not recommend a Nissan to anyone though. I didn't think I would have the problems I am having with my Nissan.
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by WESLEYBRENDA416
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad to hear that you had a positive experience with our dealership. However, we’re sorry to learn about the issues you’re experiencing with your Nissan. Your satisfaction is important to us, and we’d like to address any concerns you have. We appreciate your feedback and hope to improve your experience.
Best wishes,
Nissan Of Orland Park
Repairs were quickly made and the customer service is
friendly and very helpful, I’m pleased with having Nissan in Orland as my maintenance provider for my Maxima.
friendly and very helpful, I’m pleased with having Nissan in Orland as my maintenance provider for my Maxima.
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by LUISGALVAN1995
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad to hear that your repairs were made quickly and that you found our customer service friendly and helpful. We appreciate your trust in us as your maintenance provider for your Maxima and look forward to continuing to serve you in the future.
Best wishes,
Nissan of Orland Park
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