Tony DiGuiseppe | Page 4

Love Sarant Timely and thorough Focused on a high level of customer service; high quality work of customer service; high quality work More

by John V Verified Customer Verified Customer

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Do not have your car serviced here. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. More

by MOC614 Verified Customer Verified Customer

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Everything went well, got my loaner car, oil change done, only problem was they fixed my rims but the front was not finished properly, will address on next visit only problem was they fixed my rims but the front was not finished properly, will address on next visit More

by saliboy4u Verified Customer Verified Customer

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Always Great, and Professional with Tony, Joe, Dawn, and Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . More

by Jeffs.mail Verified Customer Verified Customer

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Arrived early for appointment. Took me immediately. Car ready within an hour. I was happy Took me immediately. Car ready within an hour. I was happy More

by MSDVZ1 Verified Customer Verified Customer

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My very rare and low-mileage, 2019 CT6V Blackwing was brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal again. Thanks to Joe, Tony, and Bill. This deale brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal again. Thanks to Joe, Tony, and Bill. This dealership is the best. Period! More

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Excellent service department! ! Tony is great, he’s very helpful, informative and professional. You’re in good hands. ! Tony is great, he’s very helpful, informative and professional. You’re in good hands. More

by kbyrnes3 Verified Customer Verified Customer

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Sarant employees are very respectful with my Cadillac. Always professional when processing my work order. Waiting room is clean and comfortable. Thank You Sarant. Always professional when processing my work order. Waiting room is clean and comfortable. Thank You Sarant. More

by Hoz Verified Customer Verified Customer

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As always Sarant Cadillac took care of all items on my service list 100 pct correctly of on the 1st Visit! service list 100 pct correctly of on the 1st Visit! More

by RSCIARA Verified Customer Verified Customer

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Extremely unsafe and untrustworthy service. I took my car to Sarant Cadillac for a brake fluid flush last year. When I got the car back, the brake pedal went straight to the floor. They had lef I took my car to Sarant Cadillac for a brake fluid flush last year. When I got the car back, the brake pedal went straight to the floor. They had left a caliper bleeder screw open, causing the brake fluid to leak out on every press. which is a dangerous and careless mistake. They also damaged my carbon fiber front splitter during the service and also damaged the caliper that the fluid slowly leaked for weeks before I had to pay out of pocket and get it replaced at another dealer. Sarant Cadillac refused to accept responsibility and did not pay for the damages caused. Worst of all, the service manager, Joseph Mistretta, was very rude, used profanity, and treated me with zero respect. The only professional I dealt with was the service advisor, Anthony DiGuiseppe, who was polite and helpful, but management clearly has no regard for customers or their property. This dealership shows no accountability, no integrity, and no respect for the people who trust them with their vehicles. If this is how they treat customers, beware before buying a car from them. Their attitude and service are beyond disappointing. Do not trust this dealership. It was a terrible experience from start to finish. More

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