Tony Cole
Tony Cole at Mercedes-Benz of Salem

Tony Cole | Page 14

Service Advisor

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Tony Cole

July 28, 2023

Dealership Rating
Employee Rating

Great service with car finished with repairs in timely manner. Very professional staff and clean environment. More

by iwlyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 27, 2023

Dealership Rating
Employee Rating

Always great service from Don, Tony and the entire team. They’re always willing to do whatever it takes. More

by lindag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt, Don Post

Aug 01, 2023

Mercedes-Benz of Salem responded

Always! Thank you for choosing Mercedes-Benz of Salem!

July 25, 2023

Dealership Rating
Employee Rating

Great service and everyone is helpful. They do everything they can to make the process easy. More

by Kzwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 25, 2023

Dealership Rating
Employee Rating

The last service I received did not get what I asked for. When I questioned the person about not remembering the details of the services I asked for he said, “I have a lot of conversations like this,” implyi More

by SCRAPBOOKNIKKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2023

Mercedes-Benz of Salem responded

We understand that it's important for you to have a clear understanding of the services that will be performed on your vehicle, and we apologize that this wasn't the case for you. We'd like to get things back on track for you and provide that 5-star service. Shoot an email to service@salemmercedes.com when you can or give us a call and ask for our service manager.

July 22, 2023

Dealership Rating
Employee Rating

I needed 4 new tires. The work was done on time with no problems. I am always treated with respect and care. Thank you for everything! More

by jhayes5359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We wish you many happy miles with your tires.

July 22, 2023

Dealership Rating
Employee Rating

Did what I asked. License plates attached and spark plugs were changed. Car was washed and vacuumed. More

by DAVE_MENSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Salem responded

We are glad to serve you and your vehicle. Thank you for choosing Mercedes-Benz of Salem!

Jul 26, 2023

DAVE_MENSER responded

Everything was done as asked. Following service, the car was washed and vacuumed and looked like new. The technician mentioned some things that may need attention and will be considered on the next service visit. All personnel in the dealership were friendly and courteous.

July 15, 2023

Dealership Rating
Employee Rating

Good experience, took in for recall services, services were completed and service department contacted me when it was ready. More

by JSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 13, 2023

Dealership Rating
Employee Rating

Excellent customer service; knowledgeable technicians; vehicle is always spotless when returned to me; convenient hours and location More

by tlclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark - Shuttle Driver, 5 Stars

Jul 20, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 10, 2023

Dealership Rating
Employee Rating

I would like to thank the meat Mercedes-Benz of Salem teen. I will also like to thank Tony for being awesome service specialist. I would like to thank this whole team for being so communicative and infor More

by james.spinks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Mercedes-Benz of Salem responded

Communication is key! Thank you for choosing Mercedes-Benz of Salem!

July 07, 2023

Dealership Rating
Employee Rating

Found everyone to be very professional, helpful and friendly. Pleasure doing business with this dealership. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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