Tony Clemens

Honda of Toms River responded

Hi, Thank you for taking the time to share your feedback. We’re glad to hear that you found our team friendly and that, overall, you had a positive experience with your purchase. We’re sorry to hear about the longer than expected wait time despite having a scheduled appointment, as well as the complications you experienced with our back office. We also regret that your experience when reaching out about the mail you received was frustrating. Your comments are important to us, and we’ll be sure to share this feedback with our management team for review. We appreciate your business and your honest feedback. Thank you for choosing Honda of Toms River. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi Ragnars, Thank you for the five-star review! We truly appreciate you taking the time to share your rating and your support of Honda of Toms River. It means a great deal to our entire team, and we look forward to providing you with another five-star experience in the future. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you feeling frustrated and that there was confusion surrounding the information provided during your visit. We take concerns regarding warranty information, license plate transfers, and lease terms seriously. We understand how important it is for our customers to receive clear, accurate information and have a complete understanding of the terms before making a decision. Your feedback will be shared with our management team for review. We appreciate you bringing these concerns to our attention and regret that we did not provide the clear and transparent experience you expected from Honda of Toms River. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your wonderful feedback! We’re thrilled to hear that you were very pleased with your experience at Honda of Toms River and found our team to be friendly, knowledgeable, professional, and easy to work with. We’re especially glad to hear that Carlos provided you with such a positive experience. We’ll be sure to share your kind words with him! Thank you for choosing Honda of Toms River. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for your wonderful feedback! We’re so glad to hear that our team was friendly, helpful, and worked hard to find the right vehicle for you at a price that fit your needs. We truly appreciate you choosing Honda of Toms River and allowing us the opportunity to help with your vehicle purchase. We hope you’re loving your new vehicle and look forward to serving you again in the future! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at Honda of Toms River and that our team made the entire process friendly, professional, easy, and stress-free. Providing excellent customer service is at the heart of what we do, so it means a great deal to know you felt well taken care of throughout your visit. We truly appreciate your recommendation and your decision to choose Honda of Toms River. We hope you’re enjoying your new vehicle and look forward to serving you again in the future! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your feedback! We’re so glad to hear you had a helpful and positive experience with our service team. We’re especially pleased that our team was able to address your vehicle’s needs while keeping your budget in mind. Providing honest, helpful service and finding solutions that work for our customers is important to us. We truly appreciate you choosing Honda of Toms River and look forward to serving you again in the future! Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re glad to hear that Iggy made the process transparent and enjoyable, and that both the sales and finance experience were fast and efficient. It’s great to know you felt well taken care of throughout your visit—and we love the mention of the dad jokes too! We truly appreciate your trust in Honda of Toms River and look forward to serving you again in the future. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re glad to hear our team member was helpful and kind, and took the time to clearly explain everything while answering all of your questions. Providing thorough communication and a comfortable experience is always our goal. We truly appreciate your trust in Honda of Toms River and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re delighted to hear that Franki was so helpful and kind and made the entire process easy from beginning to end. Providing a smooth and enjoyable experience is what we strive for, and we’re glad Franki delivered that for you. We truly appreciate your trust in Honda of Toms River and look forward to assisting you again in the future. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River