Tomas Gates | Page 49

I bought a brand new 2013 Black Nissan Rogue on 11/6/2013. I have to say it was the best experience I have ever had dealing with a dealership. All the staff were very polite, professional and mad 11/6/2013. I have to say it was the best experience I have ever had dealing with a dealership. All the staff were very polite, professional and made me feel very at home and at ease with making this very important decision. I would recommend everyone and anyone to purchase a vehicle from this dealership. Ralph Clement you are a awesome sales representative and I appreciate all your help and guidance with my purchase. I LOVE my car and you were very professional and knowledgeable about every aspect of this decison. A big thank you goes out to everyone at Gates GMC Buick Nissan, going forward I will buy every car I will own with this dealership and anyone I know looking for a new or preowned vehicle I would recommend them to you. Great Job everyone keep up the excellent customer service and again thank you very much. Respectfully, Mona Trask More

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This dealership is 37 miles from my home an I went there after an internet search of their website. It was a trip worth taking. In fact my daughter bought her car there and then encouraged me to buy a new after an internet search of their website. It was a trip worth taking. In fact my daughter bought her car there and then encouraged me to buy a new car as well. The staff are friendly and efficient. There is no pressure and the purchasing process was free of stress and fair. Our two purchases were especially favorable deals which included rebates and discounts. Deals too good to pass up. Our trade-in's were given fair value and helped reduce our overall cost. Thanks so much to Jimmy Satalino, Thomas and Eric Gates. I would without question travel the road back to Gates Nissan to do business again with them. More

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It is really great dealer to make a deal with. Friendly sales, enthusiasm service, and so many good things I can't describe now . so... sales, enthusiasm service, and so many good things I can't describe now . so... More

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This is a quality dealership. The producs and the staff are great. Since we have been doing business with Gates for many years we knew what to expect and we were not disappointed. Everything was great. Pau are great. Since we have been doing business with Gates for many years we knew what to expect and we were not disappointed. Everything was great. Paul was great, he couln't have done more to get this deal done. Thomas was extremely helpful. Every person we met and worked with were so helpful and friendly, made us feel very comfortable. Great experience overall. More

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I was seeking to purchase a pickup truck for the fall and happen to locate two: one of which was at this dealership (Gates). I live on the shoreline so it would have been a bit of a ride to pick it up but I happen to locate two: one of which was at this dealership (Gates). I live on the shoreline so it would have been a bit of a ride to pick it up but I was willing to do so if the people working at the dealership were professional, responsive, and helpful. I opted to finance rather than purchase outright for business and tax reasons, and found that Nick (finance guy) was clueless. Multiple phone calls were made to obtain different pieces of the 'puzzle'. But, at least he was capable of writing down the proper phone number and dialing it! Tom - he was another story! He either couldn't record the right numbers or couldn't read his own handwriting! Honestly - almost from the beginning the interactions gave a new meaning to the phrase clueless! Perhaps it is the fact that the dealership is not in a metropolis or perhaps the people working there act like its a 'mom and pop' shop or business, but when I called asking to speak with the owner or obtain his email or be put into his voicemail, I was told by Samantha that she didn't know his email, that he didn't have voicemail, and that she couldn't give me the owners name as the business was in a transition and it was switching to one of the sons. WOW! This is a scary place. Don't waste your time like i did! I ended up purchasing my other selection (the other of the two trucks I had found) at Wallingford GMC - NOW that is a professional dealership! I highly recommend Wallingford! Again, DONT waste your time with Gates!!!!! More

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Pleased from the time I received a phone call from Tom Gates...Thank you and hope to always have a positive experience. Nate was also very professional... Gates...Thank you and hope to always have a positive experience. Nate was also very professional... More

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Even though I felt that I should have received more for my trade-in I was happy with the final results. I have done business with Gates in the past and was happy. my trade-in I was happy with the final results. I have done business with Gates in the past and was happy. More

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Having recently had a horrendous experience at another local dealership, I was very pleased that Gates was the complete opposite! Everyone went the extra mile to ensure that I was satisfied. Thank you t local dealership, I was very pleased that Gates was the complete opposite! Everyone went the extra mile to ensure that I was satisfied. Thank you to everyone at the dealership! More

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Friendly place to visit.. They get things done fast.. I would recommend Gates to other people. I have bought 2 cars from Gates with very little issues. would recommend Gates to other people. I have bought 2 cars from Gates with very little issues. More

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The experience was very good.We weren't pressured into buying anything. All the sales people were very helpful,they explained everything very clearly and sugested different options. into buying anything. All the sales people were very helpful,they explained everything very clearly and sugested different options. More

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