Tomas Gates | Page 47

Excellent Dealership Sales person was exceptional working with us and answering all our questions and needs. This was the best Dealership we went to out of three. We are f Sales person was exceptional working with us and answering all our questions and needs. This was the best Dealership we went to out of three. We are from Rhode Island and it is sad that you have to leave the state to be treated descent with no pressure if you bought a vehicle or not. More

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Great overall experience, would definitely recommend This was my first car buying experience, and overall I have no complaints. Great customer service- every employee I encountered was super friendly and This was my first car buying experience, and overall I have no complaints. Great customer service- every employee I encountered was super friendly and helpful, and I would definitely recommend this place to anyone. More

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Sharon was great... very friendly and informative, she never pressured me just helped me make my decesion by answering all of my questions. Tom also was a pleasure to work with and made me a great deal o never pressured me just helped me make my decesion by answering all of my questions. Tom also was a pleasure to work with and made me a great deal on the vehicle I chose and with the help of Tom and Sharon I was able to get the car I wanted at a price I could afford. I cant say enough great things about my experiance at Gates other than I would recomend them to anyone looking to purchase a GM vehicle. Thanks to Sharon for all of your help and to Tom for making this purchase the best experiance I have had purchasing a car. More

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I had a wonderful time! Great service! The staff was extremely friendly! Sharon Duga gave me a tour of everything that gates had to offer including car wash, maintenance services, and meeting the staff. extremely friendly! Sharon Duga gave me a tour of everything that gates had to offer including car wash, maintenance services, and meeting the staff. She also suggested a different vehicle then what I had in mind I felt much safer and more comfortable in the vehicle she suggested. More

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Everyone was very friendly, and very informative on all vehicles sold. The service was quick and efficient. We couldn't have asked for a better dealership! vehicles sold. The service was quick and efficient. We couldn't have asked for a better dealership! More

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THANKS TO EVERYONE FOR ONE OF THE BEST CAR PURCHASING EXPERIENCES (EVER). LOVE THE JEEP. RESPECT YOUR SALES OPERATION. THANKS AGAIN JAY!!!!! STAY WARM !! -HUGH LOWENSTEIN EXPERIENCES (EVER). LOVE THE JEEP. RESPECT YOUR SALES OPERATION. THANKS AGAIN JAY!!!!! STAY WARM !! -HUGH LOWENSTEIN More

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Thank you very much for the family atmosphere. Would recommend your dealership to my friends. Brian Phillips was an excellent salesman and Gates does get it. recommend your dealership to my friends. Brian Phillips was an excellent salesman and Gates does get it. More

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Had a very good experience, Purchased a new 2014 Nissan Frontier. I was given a very fair trade in value on my old truck. When I first visited the dealership looking for a Frontier, they had nothing in Frontier. I was given a very fair trade in value on my old truck. When I first visited the dealership looking for a Frontier, they had nothing in stock that I wanted. I told them just what I was looking for in a truck, colors, options, etc. Within 4-days I received a call from Tomas Gates saying they had located a truck for me. A couple days later James Satalino called to say my truck had arrived. When I went to pick-up the truck I met James for the first time, he was very professional, the process went quick and smooth. I'm very happy with my purchase and would recommend this dealership & James Satalino. Thank You, Roger Auger More

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Sharon was pleasent to deal with and helpfull with my concerns and Thomas did the good with my trade in and getting me the best financing for my credit situation.Thank you Roger Kost concerns and Thomas did the good with my trade in and getting me the best financing for my credit situation.Thank you Roger Kost More

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I had worked with a different dealership before coming to Gates, so already knew the vehicle I wanted. Gates offered more for my trade-in then the other dealerships I worked with. They identified a vechicle Gates, so already knew the vehicle I wanted. Gates offered more for my trade-in then the other dealerships I worked with. They identified a vechicle out of state, but then found out it was a demo vehicle. I preferred not to take the demo since no discount was offered, and they found another vehicle that was supposedly "the same". After about a week and some delays, the vehicle arrived but unfortunetly it did not have some of the options I was looking for. Gates could have done better confirming the vehicle had the options I wanted before spending a week getting the vehicle, hence the "ok" for quality of work. I did end up finding one on the lot that had just arrived which had all the options I was looking for, just a different color. I also ordered some additional accesories for the vehicle and made a service appt to have them installed. Unfortunetly it was discovered the wrong part was ordered during the install, so I ended up having to make a second trip for the install. More

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