Tomas Gates | Page 30

Nathan and Crew My girlfriend and I leased 2017 Nissans and could not have asked for a better salesman. Nate was awesome, he listened to what we had to say, what we My girlfriend and I leased 2017 Nissans and could not have asked for a better salesman. Nate was awesome, he listened to what we had to say, what we were looking for and what we truly wanted. I have never felt so comfortable with a salesperson in my life, never mind a car dealership. It is such a wonderful place to be. Everyone is smiling and asks if you might want or need anything while you shop. Thanks Nathan for your knowledge, patience and understanding! You ROCK! Kim & Mike More

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2018 Terrain Leased a 2018 Terrain SLT last week. Nate, provided excellent service! He was very helpful in answering all our questions and letting us test drive th Leased a 2018 Terrain SLT last week. Nate, provided excellent service! He was very helpful in answering all our questions and letting us test drive the vehicle. Everyone at the dealership was so kind and helpful as well. We didn't feel any pressure at all and the leasing process was made easy! We were pleased at the price we were quoted. The car is awesome and we love it!! We would HIGHLY recommend Gates-GMC to our family and friends! More

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Best Dealer in CT!!! Hands down Everyone at the Dealership was polite and friendly made sure me and my family were comfortable and taken Care of. Also A special thanks to Nate Rameak Everyone at the Dealership was polite and friendly made sure me and my family were comfortable and taken Care of. Also A special thanks to Nate Rameaka Was awesome and helped us through all of this. This is the second car we have bought from gates and will not shop any where else. They go out of their way to make sure you are satisfied. More

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Outstanding customer service during and after the sale I went to Gates GMC to see a CPO GMC Sierra that I had seen on the internet arriving at 10 am. I was looking over the truck on the lot when I was gre I went to Gates GMC to see a CPO GMC Sierra that I had seen on the internet arriving at 10 am. I was looking over the truck on the lot when I was greeted by Brandon Bourney. We discussed the truck, what my objectives were and after a few prerequisites took the truck out on a test drive and returned to the dealership. I had a 10 year old truck to trade (1 owner with complete service record), Tomas Gates appraised it and presented me an offer that was lower than I desired. After a brief negotiation we agreed on an acceptable trade-in value for both parties. The sales agreement, insurance and financing was arranged (with the my bank) no less by 1 pm. I thought I was going home and would be returning to pick up the truck in a day or two. Not the case. While the paperwork being completed, the truck was being prepped for delivery. I drove the truck home that day at 3 pm. Showing the truck to a friend that evening in my driveway under lights, we noticed a crease in the bed side panel. I hadn't seen it during under daylight for whatever reason. The next morning, I called Gates and asked for Brandon. He was off and Charlie Mannix took my call. I explained the concern, he asked me to bring the truck in for the body shop to look at. I brought it down, the body shop looked it over and called in the Dent Wizard who straightened the panel like new while I waited. I have purchased previously from other Gates dealerships and had a good experience. The customer service at Gates GMC Nissan was heads and above anything I've ever experienced while purchasing a vehicle (and I've bought a few or them). Next time I'll go to Gates first! More

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Simple and Smooth Living in the Windham County a long time now I was very familiar with Gates Nissan dealership and how good their reputation was. Although this was my Living in the Windham County a long time now I was very familiar with Gates Nissan dealership and how good their reputation was. Although this was my first time buying a car there, the service lived up to is reputation. The car salesman I had was Nate Rameaka. It turned out that I had a personal connection with Nate through one of my family members. So that made it a little more comfortable. Nate though was very helpful with the whole process. He helped me toward buying the right car that suited my needs. Any questions that I had he was happy to answer them. I knew I was getting a true deal with Nate and he was doing everything he needed to do to help me out. I highly recommend Nate as your next car salesman when looking for your next car. Very friendly and honest person. So if you are looking to get a new/used car I very strongly recommend you going to the Gates Nissan dealership. Great service, great attitude, very polite, willing to help, very easy. They make car buying the way it should be. More

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Exceptional The folks at Gates were Great to work with from start to finish. My salesman Nate was always polite and attentive. Even one of the owners Thomas Gates The folks at Gates were Great to work with from start to finish. My salesman Nate was always polite and attentive. Even one of the owners Thomas Gates was involved and interested in how things were progressing.The entire process was a refreshing change. Oh I cannot forget to mention the finance advisor at Gates, extremely polite and took the time to explain all of our options. My salesman also spent all the time I needed to set up the computer system. Thanks everyone. More

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2016 GMC Sierra -Correia Tara Rasmus, our sales associate couldn't have done a better job, she was very knowledgeable, professional and helpful. She took care of every detail Tara Rasmus, our sales associate couldn't have done a better job, she was very knowledgeable, professional and helpful. She took care of every detail and made sure we were taken care of from the start to finish. She was a pleasure to work with. I highly recommend this dealership and their sales team. More

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Patience and understanding Working 60-70 hrs a wk is tough enough nevermore trying to find a vehicle you want to live with. I knew what I wanted, and after calling 2 other deale Working 60-70 hrs a wk is tough enough nevermore trying to find a vehicle you want to live with. I knew what I wanted, and after calling 2 other dealerships and giving me the Ole come down and see us nonsense, I called Gates. I was very fortunate to get connected and hooked up with Nick Florentino who worked along side with Tom Gates and very simply understood mz situation, listened to what I requested, and worked their magic to find me a brand new truck within my means. It took a little time to complete the transaction doing everything via email, phone, txt you name it we did it. Even with a few additional requests to be added prior to pickup, they made it happen. This is exactly what I needed and to feel during a vehicle purchase. I commend the team from sales rep to management and finance coming together to make this all happen. Nick, you most certainly showed me there are good non pushy and friendly people in the business you work in, and believe me it shows like it pays off, keep up the good work, and best of luck and wishes to your soon to be growing family, I'll see you around.......THANK YOU More

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Great Customer Service! When you walk in the door at Gates you feel like family. Every employee you pass, greets you and are happy to see you. They are very knowledgeable and When you walk in the door at Gates you feel like family. Every employee you pass, greets you and are happy to see you. They are very knowledgeable and helpful in getting the vehicle you want. Tomas Gates and Tara were very friendly and had vehicles up front and ready to drive as soon as I got there. Chris was very efficient and nice and took care of the paperwork very quickly. Tara explained all the features my Nissan Rogue Sport had and called me after to make sure I was happy with my vehicle. I would definitely recommend Gates Nissan to all my family and friends. More

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Charlie Mannix and Jay truly made this experience worthwhile Simply stated, Charlie and Jay went above and beyond to meet my needs and make my first Gates experience worthwhile and satisfying. I can feel confide Simply stated, Charlie and Jay went above and beyond to meet my needs and make my first Gates experience worthwhile and satisfying. I can feel confident, relieved and overjoyed in becoming a first time Gates customer, which is now likely to continue for years to come. THANK YOU! More

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