Tomas Gates | Page 24

Horrible experience Spoke with GMC they located a truck for me so I called the dealership to set something up. Salesman sends me a picture of the truck says see you late Spoke with GMC they located a truck for me so I called the dealership to set something up. Salesman sends me a picture of the truck says see you later. They were beating a deal my local dealership had so I took the 1.5 hr drive out to them. Show up they told me the truck is sold. Speak to sales manager Mr. Gates he tells me they took a deposit the night before. Had a friend call 2 days later because the truck was still on the site. Car was still for sale and they told him to take the driver to come look at it even being out of state. He asked the salesman to please verify the truck was still available. After being on hold for 5 mins he comes back and says 100% the truck is still for sale. I call Mr. Gates back after hearing this and he tells me it's not available someone is buying the truck today. This place is the biggest scam! Lies after lies! Wasted my time and my gas to drive drive there and was totally disrespectful! Called GMC Corp and filed a complaint! More

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Martin was really great and helped me make a really good Dec I got my first vehicle from gates and would always come to them. They are great and really care for their customers. They constantly offer you coffee I got my first vehicle from gates and would always come to them. They are great and really care for their customers. They constantly offer you coffee or water. Martin who helped me with my purchase is awesome and down to earth. I will definitely refer him to everyone. Thanks for helping me make a big decision and a great one at that. My kids and I love our new car. More

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Great Experience at Gates Chris worked hard to accommodate my needs in a new car. After shopping at multiple locations for the car I was looking for - Gates came in with a Chris worked hard to accommodate my needs in a new car. After shopping at multiple locations for the car I was looking for - Gates came in with a car that met all of my needs at a competitive price. More

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Positive and Transparent I have had terrible experiences interacting with car dealership people. However, interacting with Gates, was one of the best car buying experiences. I I have had terrible experiences interacting with car dealership people. However, interacting with Gates, was one of the best car buying experiences. I was vey apprehensive about signing a lease because I was not sure if the deal I was getting was fair. However, after weeks of interacting with the staff, and having all my many many questions answered multiple times, I feel great about my purchase. As an out of state customer, I will say the state fees in CT are not the best BUT Gates worked around these fees by giving me the best deal for my circumstances and preferences. Overall, I would definitely refer friends to this dealership. More

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Another happy customer Art of sales! That was my experience at Gates GMC Buick Nissan in N.Windham. It is a scary feeling to walk into a huge, modern car dealer like Gates Art of sales! That was my experience at Gates GMC Buick Nissan in N.Windham. It is a scary feeling to walk into a huge, modern car dealer like Gates especially when you are an old grandma with minimal knowledge about cars. This feeling disappeared when I walked into Gates GMC Buick Nissan. I was treated like a queen by everybody. And I was not buying a high end Corvette but an used med grade car. My sales person was Jarid Leo. Wow! I sit down with him and he studied me like a book by listening carefully and taking notesI I told him exactly what I wanted from my car. After test driving two cars he knew exactly what was the perfect third car he introduced to me. He was right. Jarid made me feel like he was my friend. I never felt hurried or pressed. I was having a good time. Laughing a lot. Jared has a great experience and knowledge about cars and he explained me clearly all the details making sure I had understood . It was obvious that his biggest goal was getting me a car that made me happy. I was also very impressed with the dealer. The whole car sale process was effective and fast. They sure knew what they were doing. A few hours later I drove my dream car home smiling and happy, confident that I made a great purchase. I felt I could trust this dealer. More

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Truck I went to gates gmc on the advice of my brother and was not disappointed.the people I met at the dealership were very friendly and polite.my salesman I went to gates gmc on the advice of my brother and was not disappointed.the people I met at the dealership were very friendly and polite.my salesman nick Florentino did a awesome job helping me find a truck that matched what I was looking for.thanks again for all your help. More

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Great Experience Worked with Paul he did a great job getting me into my vehicle !I would recommend gates gmc to anyone..They did everything to find me my ideal work wo Worked with Paul he did a great job getting me into my vehicle !I would recommend gates gmc to anyone..They did everything to find me my ideal work work that was also family friendly !! More

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Honest and Good Experience The sales staff, sales manager, general manager and finance manager were all easy to interact with and they delivered my vehicle on time exactly how I The sales staff, sales manager, general manager and finance manager were all easy to interact with and they delivered my vehicle on time exactly how I wanted it. They were straight forward with what they could give me for my trade and price on my new vehicle. They were courteous, responsive and there were no hidden tricks. Buying a new car is a stressful experience so it is good to go to a dealer that at least shows they actually want and appreciate your business. I would definitely buy a vehicle from Gates again in the future. More

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USED CAR PURCHASE Just an overall GREAT PLACE!!!! From Paul Bacon on the test drive, Chris Messier in F&I , Jared Leo in sales and Tom who 1st assisted me!!!!! Felt c Just an overall GREAT PLACE!!!! From Paul Bacon on the test drive, Chris Messier in F&I , Jared Leo in sales and Tom who 1st assisted me!!!!! Felt comfortable from the minute I walked in!!!!!!!!!!!!!!!! And what a nice car I got! I can't WAIT TO DRIVE IT!!!!!!!!!!!!!!! GREAT JOB GUYS!!!!!!!!!!!!!!!!!! More

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NOT TREATED VERY WELL IT WAS THE WORST TIME I EVER HAD BUYINY A NEW TRUCK.THE SALESMEN SHOWED ME NOTHING ABOUT THE TRUCK, JUST ABOUT THE SUPID RADIO IT WAS THE WORST TIME I EVER HAD BUYINY A NEW TRUCK.THE SALESMEN SHOWED ME NOTHING ABOUT THE TRUCK, JUST ABOUT THE SUPID RADIO More

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