Tom Thornton | Page 12

I am very disappointed…I bought a Wagoneer on December 6, 2022 which was advertised by Butler Dealership, Beaufort, SC, as “used” with 107 miles. I expressed to them I was looking to buy a “new” vehicle, how 2022 which was advertised by Butler Dealership, Beaufort, SC, as “used” with 107 miles. I expressed to them I was looking to buy a “new” vehicle, however, they assured me this would be considered a “new” car for the new car warranty was still in place and that I would be the first titled owner of the car. They never once revealed verbally or in writing to neither my son nor I when we asked multiple times if there had been prior damage to the car or for what reason the car was considered “used”. Their answer to us was “they really didn’t know”. I finally learned that my car had over $10k worth of damage prior to the sale. My car has been in the repair shop consistently from January 16, 2023 until March 31, 2023. I have reached out for help with no satisfaction. I strongly feel that as a JEEP Customer, Butler Automotive, Beaufort, SC sold me this Wagoneer by being dishonest and fraudulent. Update: I have called the service manager and Brian. Maybe after reviewing the videos Brian, you would want to call me instead of asking me to reach out to you again. You have my phone number in my file. I would love to hear how you could help me get into a “new” Wagoneer now for I will not be keeping this car! More

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Love going there if for buying or service. The staff is the best. It’s an all around pleasure able experience!! The staff is the best. It’s an all around pleasure able experience!! More

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Had a wonderful experience when buying my jeep and also with my resent first oil change as well. with my resent first oil change as well. More

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We were treated nicely. The experience was timely. All personnel were pleasant. We'll be back for our next vehicle. The experience was timely. All personnel were pleasant. We'll be back for our next vehicle. More

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Great customer service and shop service. Advisor was very helpful and technician did not take long to complete service. Advisor was very helpful and technician did not take long to complete service. More

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It was a great experience. Resaad was great helping my daughter and I both get a new car. Resaad was great helping my daughter and I both get a new car. More

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Took care of my van in short order, very little wait time. Did great job time. Did great job More

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It was a great experience, I would and do recommend people to this dealership. I brought my first new car from this dealership back in 2008 and came back in 2023 for a new car. people to this dealership. I brought my first new car from this dealership back in 2008 and came back in 2023 for a new car. More

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I received great service from everyone I would highly recommend you guys to others thank you recommend you guys to others thank you More

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Very friendly and professional. Answered all questions that I had. Would recommend to others.enjoyed. Answered all questions that I had. Would recommend to others.enjoyed. More

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