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Tom Redmond

Overview Reviews (215)

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Tom Redmond

Tom Redmond | Page 10

Delivery Specialist

Conley Subaru

816 Cortez Rd W
Bradenton, FL 34207

Prior to joining Conley Subaru, I worked for a major electronics retailer for over 20yrs, and spent 16 of those years working with Automotive Electronics with an emphasis on being able to explain technology to customers that don't always understand how it works. With my position here, I am a specialist in Subaru Technology, I work with customers to understand their new or used vehicle technology, and I am here to help them when they don't understand some of the technology in the vehicle.

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4.9

215 Reviews

Overview Reviews (215)

Dealership Experience

9 yrs, 10 mos

Industry Experience

25 yrs, 9 mos

Specialties & Trainings

Subaru Technology

Languages Spoken

English

Employee Video

4.9

215 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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215 Reviews of Tom Redmond

August 23, 2023

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Employee Rating

Everyone there is so nice and friendly and helpful. Thank you all. Tom is awesome! Thank you all. Tom is awesome! More

by beachgirlie1952

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cary Driscoll

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Aug 24, 2023 -

Conley Subaru responded

It's fantastic to hear that Tom and Cary provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Conley Subaru!

August 21, 2023

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Employee Rating

The staff at Conley were very conscientious and respectful of our needs in obtaining appropriate and timely service for our old vehicle and making a smooth transition to an upgrade to a new vehicle respectful of our needs in obtaining appropriate and timely service for our old vehicle and making a smooth transition to an upgrade to a new vehicle. We were not pressured. We were supported in getting the service and guidance we needed. More

by CHARLESHSTEWART

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks , Jessica Reid, Carlos and Joshua from Finance

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Aug 21, 2023 -

Conley Subaru responded

Thanks, Charles, for your feedback on your recent visit to Conley Subaru. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 28, 2023

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I have not had service on my 2024 Outback, since I have purchased it new. My salesperson, Howard Brooks is excellent as is Tom Redmond. purchased it new. My salesperson, Howard Brooks is excellent as is Tom Redmond. More

by mdia3153

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks

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Jul 28, 2023 -

Conley Subaru responded

Thank you for choosing Conley Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 25, 2023

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I can't rate Mr. Nadeau, did not meet him. Mr. Murillo was great, too. Nadeau, did not meet him. Mr. Murillo was great, too. More

by tgberger

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks

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Jul 26, 2023 -

Conley Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 15, 2023

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Employee Rating

The experience was great. The dealership and sales team. We’re great. Tom was very helpful helping me with the new technology. The dealership and sales team. We’re great. Tom was very helpful helping me with the new technology. More

by nancyt682

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks

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Jul 16, 2023 -

Conley Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Conley Subaru!

July 14, 2023

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Employee Rating

Very frustrated with this new vehicle purchase experience. Poor sales and delivery experience, other than from the technology specialist. Misled on the timing for installation of dealer-supplied a experience. Poor sales and delivery experience, other than from the technology specialist. Misled on the timing for installation of dealer-supplied accessories, which includes a needed trailer hitch. 19 days after taking delivery, installation still hasn’t been scheduled and no firm ETA has been provided. Sales and Parts have not replied to scheduling related emails and voicemails. By far the worst car buying experience I’ve had, which includes three Subarus from other dealerships. It’s a shame because my wife and I really do like our 2023 Ascent. More

by SPWEISS1205

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

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Jul 18, 2023 -

Conley Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 04, 2023

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THANK YOU FOR THE BEST SALES PERSON HOWARD BROOKS AND TOM REDMOND THE SUBARU EXPERT THE VISIT WAS OUTSTANDING THANK YOU FROM DANIEL AND DIANE TO THE CONLEY FAMILY REDMOND THE SUBARU EXPERT THE VISIT WAS OUTSTANDING THANK YOU FROM DANIEL AND DIANE TO THE CONLEY FAMILY More

by DANDI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks , Jerame Nadeau

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Jul 05, 2023 -

Conley Subaru responded

Dan and Diane, We are very happy to hear Howard, Tom, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2023

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Great and prompt service, Close to home. Great company to do business with. Kind ,helpful,knowledgeable employees. Have nice sense of humor, professional appearance. Get right in when I hav Great company to do business with. Kind ,helpful,knowledgeable employees. Have nice sense of humor, professional appearance. Get right in when I have appointment. Thank you More

by cathylooke

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Driscoll, Tim Geisel

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Jul 04, 2023 -

Conley Subaru responded

Cathy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 30, 2023

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Everyone was amicable and helpful. Howard was not pushy. I told him what I wanted and he found It. It was delivered sooner than expected! Howard was not pushy. I told him what I wanted and he found It. It was delivered sooner than expected! More

by toots33573

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Howard Brooks , Jerame Nadeau

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Jul 03, 2023 -

Conley Subaru responded

Thank you so much for your wonderful review! We are thrilled that Howard had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Conley Subaru!

June 26, 2023

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Amazing and knowledgeable team. Had the pleasure of servicing my old Subaru with the team for 3 years and trading that one in to buy the new Ascent. Great experience overall. Thank Had the pleasure of servicing my old Subaru with the team for 3 years and trading that one in to buy the new Ascent. Great experience overall. Thank you! More

by R.BUKHARIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Jones, Jessica Reid, Angel Vazquez

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Jun 28, 2023 -

Conley Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Conley Subaru.