The staff was very courteous and the little shape as well
staffed. They made the project of buying a vehicle very seamless, and it was a pleasure to deal with everyone there.
staffed. They made the project of buying a vehicle very seamless, and it was a pleasure to deal with everyone there.
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by haprop
Verified Customer
Verified Customer
Aug 12, 2024 -
Lexus Of Sarasota responded
We appreciate the fantastic review and are glad we provided a positive car buying experience. Thank you for choosing Lexus of Sarasota - if you have any further needs or questions, please reach out!
Tom McComber is the best!
We have purchased vehicles from him for over a decade.
We have purchased vehicles from him for over a decade.
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by joshgoldfla
Verified Customer
Verified Customer
Other Employees Tagged:
Chuck Johnson
Jul 30, 2024 -
Lexus Of Sarasota responded
We agree, Tom is a real staple of the team here at Lexus of Sarasota! Thank you for choosing Lexus of Sarasota and making an effort to share your thoughts. We look forward to working with you for years to come!
It was a great experience.
Excellent price , Excellent salesperson, very friendly. I love my car!
Excellent price , Excellent salesperson, very friendly. I love my car!
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by allisa4000
Verified Customer
Verified Customer
Jul 16, 2024 -
Lexus Of Sarasota responded
We are pleased to hear you had an all-around excellent buying experience! Your feedback is appreciated, and we hope to be of help again soon! Thank you for choosing Lexus of Sarasota!
Tom always helps us with our car buying and we trust him
completely. Bought cars from LoS since we moved to FL in 2001
completely. Bought cars from LoS since we moved to FL in 2001
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by Barry and Toni
Verified Customer
Verified Customer
Jul 16, 2024 -
Lexus Of Sarasota responded
Barry and Toni, we greatly appreciate your loyalty to us and thank you for sharing your ongoing positive experiences with Lexus of Sarasota! We look forward to working with you again!
So many things to say about my experience within the last
three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealersh
three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealership, my personal recommendation to anyone considering doing a transaction with Lexus of Sarasota would be to stay away and take the time to drive to another location. The initial transaction with the sales person (Tom McOmber) and the quality of the vehicle was for sure fabulous (Love our new RX), unfortunately this satisfaction didn't last long, and a great positive was overshadowed by the lack of accountability from the finance department to the service department (And let me just add the rudeness of the service department). The so called great experience to expect white glove service for the dealership has been nothing to say the least well below expectations and the call back from the finance person as poor, to a brink of negligence as representing an organization. I could go on in details about the issues, but overall as a basic review of this dealership and recommendation would be simply to say - Terrible and find another location.
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by will.salas
Jun 28, 2024 -
Lexus Of Sarasota responded
We are sorry to hear that you had a less than excellent experience with our service and finance department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us, and we apologize that you did not receive the level of service you deserved. We would appreciate the opportunity to speak with you regarding your experience. Please contact me at your earliest convenience as I would like to discuss your experience with you in further detail. – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092
Lexus of Sarasota is an outstanding dealership due to the
quality of their staff. The primary people that work on my behalf are terrific!
quality of their staff. The primary people that work on my behalf are terrific!
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by TDBAY
Verified Customer
Verified Customer
Jun 28, 2024 -
Lexus Of Sarasota responded
Thank you for letting us and the community know about your fantastic experience with us! The team here is dedicated to providing the best guest experience possible and I am happy to hear that was evident in your visit. We appreciate you choosing Lexus of Sarasota!
Jun 28, 2024 -
TDBAY responded
I am fortunate to have such a great team to provide me the proper service of my vehicles. One other person that I want to mention is Debbie Millis. She was my original service representative and I attribute her excellent service to my purchase of many Lexus vehicles. She is currently working at the front desk. I have always felt that the most important person is that individual who is the first to meet the customer. That sets the impression of the dealership. I must include those individuals who chech us in for service and the car wash. Meeting me with a smile and positive attitude makes a big difference.
Thanks, Robert Bayer
Thomas is an outstanding individual who knows how to
treat customers. I would recommend him to anyone looking to purchase a car
treat customers. I would recommend him to anyone looking to purchase a car
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by NPBOIS
Verified Customer
Verified Customer
Jun 21, 2024 -
Lexus Of Sarasota responded
Thank you for taking the time to provide us with your review and recommend us to the community. Our team is delighted to hear that we fulfilled your expectations, we hope to welcome you back to Lexus of Sarasota soon!
Friendly and efficient to work with in sales and service.
Great support and very pleasant environment.
Great support and very pleasant environment.
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by LMGRUPKA
Verified Customer
Verified Customer
Other Employees Tagged:
Brittany Dennis
Jun 20, 2024 -
Lexus Of Sarasota responded
Congratulations on your new Lexus! We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!
Reception with Debbie to the Parts, Service, Finance and
Sales have been an icon for great customer service. Makes this dealership a ‘Standout’! Kudos to Debbie, Scott, Zach, Lisa, Kenny and Tom!
Sales have been an icon for great customer service. Makes this dealership a ‘Standout’! Kudos to Debbie, Scott, Zach, Lisa, Kenny and Tom!
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by Chip K.
Verified Customer
Verified Customer
Jun 20, 2024 -
Lexus Of Sarasota responded
Thank you Chip for sharing your experience with us – we greatly appreciate it! Our team strives to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you back to Lexus of Sarasota in the future!
Jason Peter and Tom McOmber both did great job to helping
me. They are Great!
me. They are Great!
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by YUA786
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Peters,
Kenny Clark
, Scottie Best, Chuck Johnson, Jordan Kripas, Daniel Petrov, Daniel Pipp
Jun 03, 2024 -
Lexus Of Sarasota responded
We are so lucky to have Tom and Jason on our team here at Lexus of Sarasota, they're real assets. Thank you for letting us and the community know about your fantastic experience with us! We appreciate you.