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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 32

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

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494 Reviews of Tom Lowther

May 09, 2024

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Employee Rating

They are Friendly, timely, clean, accommodating, outstanding customer service! Willing to go the extra mile! More

by mary53213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience, Mary! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 08, 2024

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Employee Rating

Great customer service. Nice waiting room. Would recommend to friends and family. Very quick service as well. More

by DAVID.SCHNEIDER5330
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Heiser Toyota responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota; we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 06, 2024

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Employee Rating

Quick and easy! Friendly staff who get you in and out as quick as they can. More

by RYANMACEMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Christopher Dixon, Matt Foti, Joshua Porter

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May 06, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ryan, for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 06, 2024

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Al Hussain, my sales rep did outstanding job listening to my wants and needs and selecting relevant vehicle options in my budget range. Kudos to Al!! More

by dean6681
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Peter Miszewski, John Piquette , Shardai Flores, Colt Grandstaff

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May 06, 2024

Heiser Toyota responded

Thank you, Dean, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 06, 2024

dean6681 responded

Jessica, great job supporting Al and your team. Thanks, Dean

May 04, 2024

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Employee Rating

A little expensive visit this time but Tom was great as always. He kept me updated of progress and was cordial and nice. More

by navgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Heiser Toyota responded

Thank you for the kind words for Tom and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 06, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Tony here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 03, 2024

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It was very nice and friendly and quick, I had an appointment and they took me in right away! More

by Kylee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2024

Heiser Toyota responded

Kylee, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 03, 2024

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Employee Rating

After having a bad experience with my local dealership I setup an appointment with Heiser (an hour from home) from scheduling the appointment, working with the Service agent, Tommy, and the final interactio More

by jjorsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your service expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2024

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Employee Rating

Always get great service! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Jessica Phillips, John Piquette , Christopher Dixon, Colt Grandstaff

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May 03, 2024

Heiser Toyota responded

Moncia, Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2024

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Employee Rating

Heiser toyota dealership is a great place to get service and people work there nice, kind and friendly I ever met than other places. More

by winaing22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 30, 2024

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Employee Rating

Friendly service guy and wait time was a little less than normal for my appt More

by MISSMIYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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