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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 21

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

October 17, 2024

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Employee Rating

A very nice service center with helpful service consultants who greeted me at my car. More

by sbraeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 17, 2024

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Employee Rating

Dealer kept me informed of service progress and offered me refreshments. Ordered necessary parts and made a courtesy adjustment on the repair More

by MOMGRANROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 16, 2024

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Employee Rating

Thomas Lowther came out and greeted me as soon as I pulled in the garage. He was super friendly and businesslike. We discussed my car, I waited in the comfy waiting room until Tom came and got me. He h More

by MSANDRYSCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski , Shardai Flores, Matt Foti

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Oct 17, 2024

Heiser Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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Great services, very fast and efficient service. Friendly staff as well. Coming back for sure! More

by MICHELLEBARBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience, Michelle! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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Employee Rating

The service is always fast and friendly. Everyone is very polite and helpful. And it’s always nice to see the same people each time I go there. More

by ngmiller23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Christopher Dixon, Matt Foti, Joshua Porter

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Oct 11, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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Employee Rating

Got me in without an appt. Fixed my problem in a timely manor. Satisfied with the work. More

by COBAGI6989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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Employee Rating

Nearly impossible to understand what is covered under warranty plan i received when i bought my car More

by AHAGA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2024

Heiser Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 08, 2024

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Employee Rating

Heiser has been my go to place for car service since I moved to the area in 2010. More

by cnnunderwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 07, 2024

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Employee Rating

Great service, fast and friendly customer service I will return for future services just an overall great experience More

by TROYBARTH1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski , Christopher Dixon, Matt Foti, Joshua Porter

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Oct 08, 2024

Heiser Toyota responded

Troy, Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 07, 2024

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Employee Rating

Great service experience, work completed in a timely manner, and I highly recommend this dealership for future auto servicing. More

by cmsgtbobt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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