Tom Lough | Page 7

Brake Repair & Safety Service Great customer service & communication throughout the process. Service tech even brought me to view the vehicle to witness extent of repairs to be do Great customer service & communication throughout the process. Service tech even brought me to view the vehicle to witness extent of repairs to be done. Trust! More

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Service department visit I had my vehicle towed to gallery Kia due to a flashing engine light. I was able to rent a car while they took the time to replace the wiring harness. I had my vehicle towed to gallery Kia due to a flashing engine light. I was able to rent a car while they took the time to replace the wiring harness. I also needed a knock sensor replaced. They always kept me informed and explained the problem well to me. I did receive phone calls updating me on what was being done to my vehicle. More

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My Kia Optima My Kia was being serviced. They did a great job and even washed my car before returning it to me. I like that they notify me by e-mail. My Kia was being serviced. They did a great job and even washed my car before returning it to me. I like that they notify me by e-mail. More

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Excellent customer service I went to Halleen Kia because a coworker suggested them. I took my Sorento in for an oil change and went to sales since my lease was expiring in April I went to Halleen Kia because a coworker suggested them. I took my Sorento in for an oil change and went to sales since my lease was expiring in April. I fell in love with a Sportage and Mike worked really hard to make the deal happen for me. I was nervous buying a car since my husband was the one that always purchased our cars. My husband passed away in August, and the kindness that was shown to me by everyone at the dealership will never be forgotten. I will tell everyone to go to Halleen to purchase their vehicles. More

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My review I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should be rated 12. I have dealt with him a number of times and he has always gone above and beyond each time. More

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Great Experience! Great Experience and service! Jim made the entire process extremely easy for me. Thank you so much Halleen Kia. I absolutely love my new car! Great Experience and service! Jim made the entire process extremely easy for me. Thank you so much Halleen Kia. I absolutely love my new car! More

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First 7500 mile maintenance check Quick efficient service; friendly staff. Close to home and great hrs for service. Offered me a car wash however I just got one the day.before. Quick efficient service; friendly staff. Close to home and great hrs for service. Offered me a car wash however I just got one the day.before. Very nice! More

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Excellent customer service and lots of patience!!! We came in while our car was in service and decided to just look. Tom in service was great (as always)! He kept us informed through the process and di We came in while our car was in service and decided to just look. Tom in service was great (as always)! He kept us informed through the process and didn’t try and oversell anything!!! Charles in sales answered so many of our questions, spent a ton of time going from car to car, explaining the different features and showed me the technology (which needed a lot of explaining for me to understand and he was so patient). He made the process so easy and I don’t think I’ve ever laughed so much buying a car!! We ended up buying a car and we couldn’t be happier!!! Thanks, Charles!!! More

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Excellent customer service!!! We just bought a new Kia Optima! We had great customer service at Halleen! I would recommend this dealership, and we will be back when we need a new We just bought a new Kia Optima! We had great customer service at Halleen! I would recommend this dealership, and we will be back when we need a new car!!! More

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AWESOME! Jim McConville was very easy to work with and helpful! When I made the decision to purchase a new car, I was so happy to be able to work with Jim. Ole Jim McConville was very easy to work with and helpful! When I made the decision to purchase a new car, I was so happy to be able to work with Jim. Oleg was very patient and helped me make the right financing decision. I had previous experience in the service department working with Tom Lough and I know that when I am in need of service I will be in good hands with an honest person! More

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