Tom Liddle | Page 46

Deceptive Business Practices Was told (on a Wed.) we could take vehicle to our mechanic for inspection once service repairs were completed (Friday morning) and that they'd hold th Was told (on a Wed.) we could take vehicle to our mechanic for inspection once service repairs were completed (Friday morning) and that they'd hold the car with a $500. Deposit. They charged $500. To my credit card and DID NOT hold the car. They sold the car before my son was scheduled to pick it up on Friday morning, and did not even let us know until I called to verify that the car was ready for pick up - that's when they told me the car had been sold (all while they still had retained my $500. Deposit). Based on this experience, I consider them to be very deceptive and unethical. More

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great experience I leased a new crosstrek and had a great experience. Vehicle was delayed but I was keep informed every step of the way. Recommend them highly! I leased a new crosstrek and had a great experience. Vehicle was delayed but I was keep informed every step of the way. Recommend them highly! More

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Excellent! Excellent service at North End Subaru!! From beginning to end our experience was great. Honest people who were helpful and friendly as well. I would Excellent service at North End Subaru!! From beginning to end our experience was great. Honest people who were helpful and friendly as well. I would definitely recommend this dealership to others who are in the market for a Subaru or Mazda. Without a doubt, a painless car buying experience! More

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Great Experience Bob was very knowledgable about the car i purchased. He was very pleasant and didn't pressure me to make a sale. He was always available for my calls Bob was very knowledgable about the car i purchased. He was very pleasant and didn't pressure me to make a sale. He was always available for my calls and questions. I did not get to work with tom as much as bob but he to was friendly and really worked with me to get finances and such in order. They are very friendly and truly work with their customers. They also did not just forget about me after my purchase. They have checked in with me to make sure all is well and remain available if needed. I More

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Easy to work with and friendly My experience at North End Subaru was great. All of the employees we encountered were extremely courteous and friendly. The dealership and staff are My experience at North End Subaru was great. All of the employees we encountered were extremely courteous and friendly. The dealership and staff are very interested in making the car buying process both simple and low stress. The bonus/rewards offered by the dealership are great incentive to return consistently. Frank was very easy to work with and did a great job helping us find the perfect car! More

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Excellent service and vehicles Greg at North End Subaru makes buying a car such a positive,friendly experience and they make me feel like family.Love my Subaru! this makes it #4 ;) Greg at North End Subaru makes buying a car such a positive,friendly experience and they make me feel like family.Love my Subaru! this makes it #4 ;) More

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Great experience I had talked to Mike Pinto on different options and was very pleased as he knew exactly what I was looking for. This is my 3rd subaru and couldn't be I had talked to Mike Pinto on different options and was very pleased as he knew exactly what I was looking for. This is my 3rd subaru and couldn't be happier. His knowledge and friendliness is like no other. The overall staff was great to work with and Tom was able to break pricing down into normal terms for me. More

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Great experience!!!! Mike Pinto was a great salesman! I felt very comfortable dealing with him. He was very informative and covered everything. I would certainly recommend Mike Pinto was a great salesman! I felt very comfortable dealing with him. He was very informative and covered everything. I would certainly recommend Mike and North End Subaru in Lunenburg, MA. More

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I have just had another positive experience at North End Subaru. Yesterday, I visited the dealership to see Frank Lajoie, who has helped me with a total of three transactions getting me into the Subaru I wa Subaru. Yesterday, I visited the dealership to see Frank Lajoie, who has helped me with a total of three transactions getting me into the Subaru I want to drive over the past several years. Yesterday he helped me close out the lease on my 2011 Outback and to find the next leased car that would fit my needs and budget. He did it again! And today I drove off with my new leased 2014 Outback. Frank made sure that I understood the maintenance schedule for my new car, the new Rewards program, and even programed my phone so that I can use the Bluetooth feature of my phone to make calls using buttons on my steering wheel, without ever taking my eyes off of the road. Frank made sure I road tested two different cars I was looking at before I made my final decision. Then Tom made sure I could keep my vanity license plate which was important to me. He also took me through some of the financial paperwork. Jacob was able to finish up with that today. As usual, the Subaru team lead by Frank was outstanding. Through my past experience with the service department, I look forward to the same high standards as I continue to have my new car serviced at North End Subaru. Thank you Frank. More

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These guys were the best and that just goes along with a great product. Can't believe we waited this long to get a new Subaru and work with North End Subaru. It was a great experience all the way around. great product. Can't believe we waited this long to get a new Subaru and work with North End Subaru. It was a great experience all the way around. More

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