Tom Lewis | Page 2

Excellent, friendly service Everyone who worked with me were friendly,courteous & proffesional.Just an overall good atmosphere to conduct business.Would definitely do business wi Everyone who worked with me were friendly,courteous & proffesional.Just an overall good atmosphere to conduct business.Would definitely do business with this dealership again. More

by DONNIEMASON74 Verified Customer Verified Customer

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Lemon I purchased a lemon from this dealership. Rather than exchange this vehicle immediately they gave me a hard time about it. The top manager Tom Lewis d I purchased a lemon from this dealership. Rather than exchange this vehicle immediately they gave me a hard time about it. The top manager Tom Lewis did not even want to talk to me. Very disappointing. The issue was finally resolved but with lots of stress and strain on my part. The salesman who sold it to me was wonderful and worked hard to help me. More

by cutemiiry Verified Customer Verified Customer

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Customer First Was very please over all with great customer service they have. Paid attention to what I wanted and worked with me through the process. First car thro Was very please over all with great customer service they have. Paid attention to what I wanted and worked with me through the process. First car through a dealer ship. More

by NORACHARLESHUNTER Verified Customer Verified Customer

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Lex Woodard- Best salesman ever!! We worked out a deal by phone. Tried other dealerships closer to us and talked to Lex Woodard at Mark Mclarty in North Little Rock and he gave us the We worked out a deal by phone. Tried other dealerships closer to us and talked to Lex Woodard at Mark Mclarty in North Little Rock and he gave us the best price. We agreed on a price and told him we weren’t interested in anything extra. Basically an out the door price. We showed up to get the vehicle and he did exactly what we agreed on. Not once did he ever try and sell us anything extra!! He was respectful of us and I would recommend working with Lex !! He made this experience an awesome one!! More

by Mkasinger Verified Customer Verified Customer

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Worst experience turned into the BEST POSSIBLE Thanks To GM GM Tom saves Mclarty Toyota with the unbelievable service & integrity he showed as well made the company shine! Had FJ 3 transmission Alternator then GM Tom saves Mclarty Toyota with the unbelievable service & integrity he showed as well made the company shine! Had FJ 3 transmission Alternator then vehicle would not even start after all the work on the third one! I immediately ask to speak to TomGM which he turned all the negativity & horrible service into the best visit I ever been hosted to . I told him that I didn’t want the FJ again due to all the issues with numerous conversations not good with service department but Tom & Zach got me a new camery with everything paid as well lower payments and it being a 2017 just all around a deal you could not dream about ! If there is one thing Mclarty has by far the BEST GM in the bussiness he needs to be regonized for how he listen to every word I said he stated that Toyota and dealership were at a decision to do nothing but have the integrity & honesty to put me again in a brand new 2017 SE Camery with lower payments no sales tax it was a swap if the keys in which ZACK who did Toms work but Zach was very polite & professional in the process! But still who ever reading this you need to stop if your in the same building go immediately and shake Tom hand and tell him how great of a GM he is! You will not find a human as strong minded as well with the skills of communication as well integrity he has ! So please I ask to make sure he gets told how much he saved Mclarty reputation as well how awesome of a man he is as well as GM ! You don’t realize how great of a GM he is ! If he is not given a raise or some type of regenition from what he did for Mike Gates and his FJ you guys don’t get it as a company then on what sales is about? But obviously I will give every referral to Zach as well tell that story to every one on you can’t find a better dealership in America that has the GM that Mclarty has that’s one man who knows what it takes to put there company at #1 ! I have to say everybody I delt with was not good at all from some smart xxx’s treated me like a joke to the GM who took my complaints and LISTENED TO IT ALL then specifically ask what can he do and exactly what I told him I wanted I got that there is somebody who is a diamond in the rough who is a BEAST at what he does but he does it by two simple acts that is communication & integrity that simple ! If your sales and service members pick up on two of the most simple things Communication & Integrity you guys have no idea how much your business will step up to a notch that sets the bar but they must have the skills & will as Tom did which was something anybody can do but Tom applied those skills with just basic communication & integrity because of that you guys have the best Toyota Dealership in the Southeast and by far the top GM by far in the state as well as top on the country ! Tom needs to be rewarded on a job I can’t even explain how great of a person & job he did! Again Zach was good did what the job implied to get the vehicle sold ! You guys went from the worst piece of xxxx dealership to by far after talking with Tom to the BEST DEALERSHIP by far , one in its own league because he did what is right and what a sales & service consultant does if they want to be #1 ! I’m still talking about how great of a place is that being Mclarty Toyota NLR with one of best GM in the US ! Respectfully Mike Gates More

by Lilperv Verified Customer Verified Customer

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Outstanding service and vehicle I recently bought a RAV4 Hybrid at Mclarty Toyota. The experience was wonderful. My salesman, Marvin Love, is the epitome of professionalism, and extr I recently bought a RAV4 Hybrid at Mclarty Toyota. The experience was wonderful. My salesman, Marvin Love, is the epitome of professionalism, and extremely courteous. The manager, Tom Lewis, was equally on top of his game. I would most definitely recommend Marvin, Tom and the rest of their crew to anyone considering a car purchase. More

by SCHAPMAN501 Verified Customer Verified Customer

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Just AWESOME Just an awesome visit once again thank you Andrew for selling me another car I do believe I’m on car 7 or 8 now with this dealership and it won’t chan Just an awesome visit once again thank you Andrew for selling me another car I do believe I’m on car 7 or 8 now with this dealership and it won’t change anytime soon thank you again to the whole Toyota team at Mark McLarty Toyota. Keep up the great work.. More

by arkansasguy77 Verified Customer Verified Customer

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2018 Camry Purchase They were very helpful, polite, and willing to do whatever it took to get me in my new ride! Got me the best rate and deal. Highly recommend! They were very helpful, polite, and willing to do whatever it took to get me in my new ride! Got me the best rate and deal. Highly recommend! More

by Camry_owner Verified Customer Verified Customer

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We like the car but financing didn’t work as promised. The sales person, Danny, was very helpful, kind and courteous. The other sales person doing the leg work, whose name I think was Gary McIntosh, lead The sales person, Danny, was very helpful, kind and courteous. The other sales person doing the leg work, whose name I think was Gary McIntosh, lead me to believe that with my credit score of 827, I would get 4% or less interest rate. So, I told him if he could get me that rate that we had a deal. At that point, things seemed to slow down to a crawl and two hours later, after my banks and Farm Bureau had closed, they were ready for us to go to Dewayne in financing. At this point I am assuming we got the rate I agreed to. However, while signing papers I ask Dewayne if he was able to get a rate below 4%. This is when he informed me that 4.7% was the best he could get. At this point though I am unable to get credit elsewhere because of the late hour. Danny was great! More

by kim.skidmore Verified Customer Verified Customer

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Excellence brought back to buying cars It was a great process and was kept very simple! I enjoyed the workers and selection of used vechicles there. They have won a life long customer now. It was a great process and was kept very simple! I enjoyed the workers and selection of used vechicles there. They have won a life long customer now. More

by micahmurry95 Verified Customer Verified Customer

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