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Tom Henschel
410 Reviews
Path of least resistance! You need anything in your car buying experience I will be there to help. If credit is challenged I will help guide you down the correct path to make a well informed decision. I'm responsible to make sure all loans get funded so customers can enjoy their purchase without the extra headaches.
Read moreDealership Experience
11 yrs, 3 mos
Industry Experience
15 yrs, 5 mos
Specialties & Trainings
Zurich Certified
Customer Service
Finance Director
410 Reviews
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410 Reviews of Tom Henschel
February 23, 2023
Excellent customer service experience from Michael and Tom at Manly Honda Santa Rosa who went above and beyond to make sure we get our first car. It wasn't smooth but these guys made it special. These guy Tom at Manly Honda Santa Rosa who went above and beyond to make sure we get our first car. It wasn't smooth but these guys made it special. These guys went above and beyond. Thank you both for making our first time car buying experience special. We highly appreciate it. Thanks to Jose and Hector for an Amazing experience in sales side of things. Highly and most definitely recommend Michael, Tom, Jose and Hector and Manly Honda Santa Rosa dealership. Our experience was SUPERCALIFRAGILISTICEXPIALIDOCIOUS. More
by SAMTHOMAS
Verified CustomerOther Employees Tagged: Jose Guzman , Michael Lyons, Hector Ramirez
February 15, 2023
Great place to buy a vehicle very open and transparent way of doing business everything explained well way of doing business everything explained well More
by big dave
Other Employees Tagged: Jeff Dantzler, Martin Stice, Paul Ciardiello, Gary Silva , Marcela Contreras, Alex Kulha, Dave Sambad
January 07, 2023
A very easy friendly dealership They care about you and want you to be happy want you to be happy More
by BR1
Other Employees Tagged: Paul Ciardiello, Jesse Broadway , Bob Bradbury, Lily Medina, J D
January 05, 2023
Absolute perfection! ! Scott and Tom exceeded all expectations,professionalism kindness, and consideration above par bravo guys!!! Wouldn’t buy a car from anyone else😊 ! Scott and Tom exceeded all expectations,professionalism kindness, and consideration above par bravo guys!!! Wouldn’t buy a car from anyone else😊 More
by BLUEBIRDDOWD
Other Employees Tagged: Sean Lumibao , Scott Hess, Nicole Marden
December 30, 2022
Everyone was so helpful and attentive. We never felt pressured and they answered all of our questions. They explained everything to us in a way that was easy to understand. We never felt pressured and they answered all of our questions. They explained everything to us in a way that was easy to understand. More
by LAURATORRES83
Other Employees Tagged: Abraham Contreras, Dave Sambad, Mario Vazquez
December 28, 2022
Thank you to Scott for taking such good care of us and finding a car for us despite some availability issues. You really did the un-do-able! We are loving our new HRV and we appreciate all your help and h finding a car for us despite some availability issues. You really did the un-do-able! We are loving our new HRV and we appreciate all your help and hard work. Shawn went above and beyond to make sure that we were able to get all of our wants and needs met while being courteous and speedy with our paperwork getting the process done in good time and thoroughly. He had a great attitude and did an exemplary job. We are extremely grateful for his help, diligence and attention to detail. Outstanding customer service experience. More
by sonomahorowitz
Other Employees Tagged: Sean Lumibao , Scott Hess
December 09, 2022
Thank you to Scott for taking such good care of us and finding a car for us despite some availability issues. You really did the un-do-able! We love our new HRV and appreciate all your help and hard work. finding a car for us despite some availability issues. You really did the un-do-able! We love our new HRV and appreciate all your help and hard work. Shawn went above and beyond to make sure that we could get all of our wants and needs met while being courteous and speedy with our paperwork getting the process done in good time and thoroughly. He had a great attitude and did an exemplary job. We are extremely grateful for his help, diligence, and attention to detail. Outstanding customer service experience. More
by sonomahorowitz
Other Employees Tagged: Sean Lumibao , Scott Hess, Mario Vazquez
November 08, 2022
So I had two big issues with the service department at Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back in and were able to fix my car and get the scratches out. Their customer service was great. They were all friendly and very helpful. Hopefully the service department steps up their game and match the customer service that the sales team provides. More
by EVA.THERIOT9913
Other Employees Tagged: Sean Lumibao, Denise Rice, Shyla Saxton , Brian Dorsey, Nicole Marden, Paul Remollino
October 29, 2022
I had a real big smile on my face when I drove my brand new car off the lot thank u so much😀😀😀😀😀 new car off the lot thank u so much😀😀😀😀😀 More
by VANESSAWALLS29
Other Employees Tagged: Sean Lumibao , Scott Hess
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