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Tom Hamme
192 Reviews
192 Reviews
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192 Reviews of Tom Hamme
April 28, 2017
Great to deal with to a point. So I called these guys from Pennsylvania about a 2016 Veloster that I was interested in. At first I talked to Keith who was really nice and cordial an So I called these guys from Pennsylvania about a 2016 Veloster that I was interested in. At first I talked to Keith who was really nice and cordial and seemed really helpful. Then I got a call from the manager (I think it was Andre) who I could tell just wanted to sell me a car. He was pushy and trying to rush me and I didn't like it. So I then talked to Keith again who was still cordial and helpful. He called me around 11am and said we should have good news in about an hour. An hour went by, then four more. Finally, I called around 5pm and got no answer so I left a voice mail. No response for three more hours. I called again at 8 and again, no answer. Next day I call again, still no response so I text the number I've been texting with from the dealer. He responded with "I just checked into it and [you] would need a co signer to move forward." I get that I was unqualified to get a car, but the fact that no one told me and my calls were avoided and voicemails not responded to was just very unprofessional. A minute and a half phone call could have avoided this entire negative review. Just know that when dealing with these guys, you'll be treated like a VIP when they think you're going to buy a car from them, but the second that there's an issue, they won't even call or let you know what your other options are. As far as positives go, they had the cheapest Veloster within 300 miles of me. It just sucks that they were so two-faced and arrogant about selling it. More
by repsaj
Other Employees Tagged: Andre Edwards, Keith Marshall
April 21, 2017
535 PM Excellent buying/Leasing experience. I will recommend them to everyone who is looking for a vehicle. I know my father does, like father like daughter. Excellent buying/Leasing experience. I will recommend them to everyone who is looking for a vehicle. I know my father does, like father like daughter. Thank you again Tom & Jason for making it so easy. More
by rkleebauer
Verified CustomerOther Employees Tagged: Jason Sponseller
April 13, 2017
Review Our sales person Tom Hamme was the best! The Sales Manager greeted us as soon as we arrived and was very helpful. The finance person, I believe, La To Our sales person Tom Hamme was the best! The Sales Manager greeted us as soon as we arrived and was very helpful. The finance person, I believe, La Toya, was very professional. More
by lcooney
April 13, 2017
Great Purchase This was awesome just like the first stone I worked with them all. Really look for you and try to get you into something that fits you as a person This was awesome just like the first stone I worked with them all. Really look for you and try to get you into something that fits you as a person More
by washao44
April 07, 2017
eds rev Tom was great, I had left a religious medal in the car I was trading in and called him the next day, he got it out and had it waiting for me on my nex Tom was great, I had left a religious medal in the car I was trading in and called him the next day, he got it out and had it waiting for me on my next visit to the area. More
by enb710
Other Employees Tagged: La Toya Fowlkes
March 22, 2017
Great sales team This is new territory for me. I have been a GM customer all my life. but because of the sales team and management team I decided to change dealers. This is new territory for me. I have been a GM customer all my life. but because of the sales team and management team I decided to change dealers. More
by upsman58
Other Employees Tagged: Gabriel ( Finance Department )
March 09, 2017
Excellent Buying Experience Both Tom and LaToya that worked with me were friendly, knowledgable and they made me comfortable. They worked fast and gave me the best price. They ma Both Tom and LaToya that worked with me were friendly, knowledgable and they made me comfortable. They worked fast and gave me the best price. They made sure my car was cleanly washed and filled it up with a full tank of gas. Tom followed up with phone calls to thank me for buying from them. I will definitely recommend the dealership to someone else. More
by kykool01
Other Employees Tagged: La Toya Fowlkes
March 08, 2017
Nagaraj Hyundai Heritage Hyundai is a great dealership. They were very curtious and very helpful in picking my car, Salesman gave me a good demo and also recommende Heritage Hyundai is a great dealership. They were very curtious and very helpful in picking my car, Salesman gave me a good demo and also recommended the options that I was looking for. Overall I am very happy that I went to Heritage to get my Hyundai More
by devaraconda
Other Employees Tagged: La Toya Fowlkes, John
February 28, 2017
good dealership I already wrote a long note about my experience on the prior page. This purchase was simple. All I did was make a phone call and ask for a specific pa I already wrote a long note about my experience on the prior page. This purchase was simple. All I did was make a phone call and ask for a specific package and color for a specific price. It happened easily! More
by sfreed711
February 25, 2017
Tom Hamme All a positive review needs to say is that you were fortunate enough to work with Tom. I have dealt with my fair share of car salesman before at numer All a positive review needs to say is that you were fortunate enough to work with Tom. I have dealt with my fair share of car salesman before at numerous dealerships and Tom has them all beat. He waas refreshingly straight forward and personable. Thank you More
by seabass528
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