Tom Crouse

I purchased a 78K Expedition from them, sold them a truck worth 70K for 53K(yes my decision and not disgruntled about this transaction point being that I've given them good business) then purchased a 100K mi worth 70K for 53K(yes my decision and not disgruntled about this transaction point being that I've given them good business) then purchased a 100K mile warranty and 100K maintenance plan from them all in a years time. I consider this alot business and certainly consider myself a repeat customer. Just the other day stopped in to inquire about a new work truck, along with a trade-in(another F-250). I was in an active negotiations when the salesman(Andy) when he text me that during his lunch break the truck was sold and that he was sorry. Not to fail to mentioned my attempts to reach out to him(Andy)the day prior where unanswered. He tells me that he wasn't the one who sold it as if it where out of his hands. Well Tom Crouse who oversees all sales sure as heck know about our negotiations and decided to say the heck with customer loyalty as well as an active buyer in negotiations and sold the truck right from under me. Screw my time and my loyalty is Tom Crouse's position. What a horrible thing to do. I am beyond pissed and wish I never dealt with any of this people at Crouse Ford. If your looking to buy from them BEWARE! THEY DONT CARE ONE BIT ABOUT YOUR TIME, YOUR MONEY, OR MORALITY. More

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I just purchased a 2021 Mustang Mach-E from Lewis. I have always been a Ford customer and love their products. The Mach-E is far from disappointing, it's a great vehicle so far. I couldn’t have been ha have always been a Ford customer and love their products. The Mach-E is far from disappointing, it's a great vehicle so far. I couldn’t have been happier with the experience. Lewis was a great salesman and listened to everything I wanted and Debbie in finance was terrific. He gave me a very generous offer on my trade in. The whole process was fast and the service was extreamly friendly. I would highly recommend Crouse Ford and Lewis to anyone. More

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Best Dealer with service and sales with a personal touch. Best Ford Dealer wit full service and great sales team that has personal touch. The service and body shop are the best as well. There is no better se Best Ford Dealer wit full service and great sales team that has personal touch. The service and body shop are the best as well. There is no better service anywhere. More

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