Tom Cole | Page 9

Excellent car buying experience. Antonio was great to work with and helped me get everything I wanted. After having struggles with another Acura dealership there was a clear night and day difference goin work with and helped me get everything I wanted. After having struggles with another Acura dealership there was a clear night and day difference going to Acura Columbus compared to others. They truly understand how to help and treat their customers. 10/10 More

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Excellent service all around. My purchase was seamless and I was out in less than 2 hours. They made the car buying experience enjoyable. All employees were extremely friendly and personable. First class and I was out in less than 2 hours. They made the car buying experience enjoyable. All employees were extremely friendly and personable. First class all around. More

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I had the most amazing and stress free buying experience today at Acura Columbus. First, my sales person Francesco was just awesome. He took time to listen to me, understand what I was looking for/needs. He today at Acura Columbus. First, my sales person Francesco was just awesome. He took time to listen to me, understand what I was looking for/needs. He was kind, patient and professional. He worked with me to make sure I left as a happy customer. Tom, the sales manager, made the negotiating process smooth- no games- low pressure and hassle free. There was mutual respect between Francesco, Tom and I resulting in win win for all parties. Peyton the finance manager offered me package options that actually made sense. He was straight forward and not pushy. He also took time to understand my needs and customized a package for me. It was a pleasure working with these three gentlemen, I highly recommend them and will buy again from this dealership. More

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Totally customer focused with an all out effort to provide a relaxed and pleasurable experience. provide a relaxed and pleasurable experience. More

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Quick to reply, worked out a great deal, personable and efficient. The team worked together to make this a great experience and we drove over an hour to get here! efficient. The team worked together to make this a great experience and we drove over an hour to get here! More

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Finance Department was quick to respond to emails that allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have someone specifically there I could ask for by name. First class service all the way through the process. When i test drove information was shared about the vehicle that was helpful in the deciding process. There were never any pressure sales. More

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My wife and I came to the Acura Columbus dealership for service on our 2014 MDX. We only intended to take a test drive of the 2022 MDX. We were introduced to Sam by Tom Cole. Sam did an outstanding job of service on our 2014 MDX. We only intended to take a test drive of the 2022 MDX. We were introduced to Sam by Tom Cole. Sam did an outstanding job of explaining and demonstrating, in detail, the features on the new 2022 MDX. We were so impressed with his knowledge, expertise and professionalism. Spent a great deal of time with us and at the conclusion of our conversation we decided to purchase a new vehicle. Also want to mention that we met with Adam in the finance department. . He was also very easy to work with and highly knowledgeable. Finally, I can’t say enough about Tom Cole and the way he helped us navigate what can be a fairly complex process. I am genuinely impressed with the entire operation. More

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Our experience with Francesco and Acura of Columbus was incredible. He helped us find the right vehicle and was extremely knowledgeable about the car and the process. I would recommend this location to any incredible. He helped us find the right vehicle and was extremely knowledgeable about the car and the process. I would recommend this location to anyone looking for a vehicle. We will be customers for life. The will make sure you are happy! More

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We had an outstanding experience working with Francesco. He's professional, informative and patient answering our questions. He made the purchasing process seamless. Great salesman! He's professional, informative and patient answering our questions. He made the purchasing process seamless. Great salesman! More

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Fantastic experience with the dealership and Francesco. We had been to 4 other dealerships to evaluate cars and found Francesco to be extremely engaging. He took his time to understand what we wanted and o We had been to 4 other dealerships to evaluate cars and found Francesco to be extremely engaging. He took his time to understand what we wanted and offered some great suggestions. Because of this, we found exactly what we were looking for in the car and purchased it on the spot! I highly recommend working with him. More

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