Todd Karnbach | Page 3

Customer service was great. We were in Medford for a couple days and needed service before we left town. They were able to get us in for full service late in the afternoon and b We were in Medford for a couple days and needed service before we left town. They were able to get us in for full service late in the afternoon and back on the road. Service people were kind and helpful. More

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On time appointment and service done promptly. Discovered hood was not secured while driving on freeway. Not good Discovered hood was not secured while driving on freeway. Not good More

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The folks here are always professional and nice to work with, and the service center is clean and comfortable. with, and the service center is clean and comfortable. More

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The express lube department has always taken care of my truck and me. I appreciate the way they are. Todd is the person that I always deal with. truck and me. I appreciate the way they are. Todd is the person that I always deal with. More

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Service department in particular will not answer questions. When I was done with my oil change, I realize there was coolant all over my engine compartment. When I called the dealer, the service re questions. When I was done with my oil change, I realize there was coolant all over my engine compartment. When I called the dealer, the service rep explained that I would need to run water over my engine engine while it was running. And he was sorry that he could not meet my expectations with cleaning the coolant from the engine and compartment. I will not be back for more service! More

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