Todd Jacquay | Page 25

By comparison, O'daniel is in its own category Let me just start by saying, O'daniel is not just all it is hyped up to be - It is better. I can not stress this enough...And to HEINRICH HILGER, th Let me just start by saying, O'daniel is not just all it is hyped up to be - It is better. I can not stress this enough...And to HEINRICH HILGER, the salesman who went above and beyond for me, Thank you so much! Ok, So being a young adult and my first-time financing anything, I prayed people would be sympathetic to my situation...Only problem is my credit report is basically a whole lot of nothing. Obviously since places like EZ Car Credit are a joke, I decided to try a dealership. My experience varied. So to save everyone time and a future headache... here it is: MY PERSONAL EXPERIENCE AT GLENBROOK DODGE("GBD") VS O'DANIEL GBD: Initially went to Glenbrook... I have never been so lied to and deceived by an establishment. I was told i just had to "bite the bullet", being my first time. Lowest apr they could get me (at my price range) was 17%?? So i asked about brand new. Answer? 12%. A brand new automobile year 2016, valued at over $30k, never even been driven, and not a single bank was "willing" to beat 12%. I honestly think I could get a better deal from a loan shark if I tried. I was honestly so offended by Glenbrook that it turned me off from the market, so I almost didn't even bother to look anymore. Well thankfully I made one last attempt after hearing about Heinrich at O'daniel O'DANIEL/MAZDA (SALESMAN: HEINRICH HILGER) While there is something about the atmosphere at O'daniel that is very realistic and down to earth, no one contributed to this image more than Heinrich Hilger. This is a man of absolute integrity and genuine care for his client's situation. He told me to tell him exactly what I wanted. So i did: I wanted the lowest APR possible. (I was thinking under 17%...) And by God, he somehow got me an apr under 5%. And with an easily affordable monthly payment. Not only that, but it was all for the exact car I came in looking for in the first place (2013 chrysler 200 limited v6, and only 40k miles). What in the world he did I do not know. But it's as simple as that. He asked me to tell him what I wanted - so he went and got it. At GBD, the guy immediately took ME straight to a vehicle.. and one way out of my price range. At O'DANIEL, HEINRICH had me take HIM to the vehicle of my choosing. If it was going to be out of my budget, he would let me know right up front. And we would proceed to the next of my choosing. He is the ideal version of a salesman we all want, except he actually exists! By the way - This guy was so awesome he was even willing to come in on his days off for me if need be. Just the most honest, caring person I have ever done business with. Hard traits to find in today's world. To anyone reading: do not take this with a grain of salt. I know the stress that comes with finding a vehicle. I just waited around for almost 2 years before I made a decison. Allow my longer than necessary experience on it to help you shorten your own. If you are in the market, obviously go to O'daniel, but more importantly, do exactly this: ASK FOR HEINRICH HILGER. IF HE IS NOT THERE, ASK WHEN HE WILL BE, AND LEAVE. THEN COME BACK WHEN HE IS. I give you my word. You tell him what you want, and he will make it happen. And to HEINRICH HILGER, Thanks again for everything!!! More

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2015 Mazda 3 Hatchback - Pleasant purchasing experience Our purchase experience at O'Daniel Mazda was both pleasant and convenient. We had researched the vehicle on line, and had several questions that need Our purchase experience at O'Daniel Mazda was both pleasant and convenient. We had researched the vehicle on line, and had several questions that needed to be answered both in discussion with the dealer and viewing the actual vehicle. The dealer was very helpful, answered our questions and did not push to close the sale. The entire experience pleasant. More

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Excellent low pressure, honest & fair sales team I've been window shopping for a new Mazda CX-5 for almost a year and have had very positive experiences with everyone at O'Daniel Mazda, especially my I've been window shopping for a new Mazda CX-5 for almost a year and have had very positive experiences with everyone at O'Daniel Mazda, especially my salesman Matthew Tillapaugh. Matt has been a great low-pressure salesman who always seemed honest and trustworthy with a desire to make sure that I found the right car at the right price. Matt followed up with me on numerous occasions (at my request) to let me know about specials and promotions. I finally purchased and I am very pleased with my purchase of a new CX-5. I have always had a great experience dealing with the service center on my previous vehicles and the combination of great sales teams and great service teams will make sure I shop O'Daniel first whenever I have a new vehicle want/need! More

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Great Experience Very professional, top to bottom, enjoyed working with Matt and the entire O'Daniel Team. Love the Mazda CX5. Highly recommend! Enjoyable car buying e Very professional, top to bottom, enjoyed working with Matt and the entire O'Daniel Team. Love the Mazda CX5. Highly recommend! Enjoyable car buying experience! More

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Thorough Customer Service The overall experience was friendly, well managed, and an easy process to complete. The sales employees worked quickly and along side management to pr The overall experience was friendly, well managed, and an easy process to complete. The sales employees worked quickly and along side management to provide the best service and price possible. More

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Great experience Wade was wonderful to work with and was very helpful throughout the whole process. I never felt pressured and am happy with my decision. I look forwar Wade was wonderful to work with and was very helpful throughout the whole process. I never felt pressured and am happy with my decision. I look forward to working with him again in the future. More

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Better Than Expected Heinrich Hilger was the sales representative whom tended to my car buying process. As a first time buyer, the experience was made better than expected Heinrich Hilger was the sales representative whom tended to my car buying process. As a first time buyer, the experience was made better than expected by Heinrich's expertise, knowledge and friendly aptitude. I already knew what I wanted going in making the process a bit faster and Heinrich showed me around my soon to be vehicle which had many more bonus features than I was hoping to get. Thank you, Heinrich, for being there every step of the way and keeping in contact. Also, thank you Todd and Dan for the many questions answered. More

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Pleasant car-buying experience. Most car-buying experiences involve a high pressure sales pitch and a lot of BS. This is certainly not the case with O'Daniel Mazda. Our salesman, S Most car-buying experiences involve a high pressure sales pitch and a lot of BS. This is certainly not the case with O'Daniel Mazda. Our salesman, Sam Moun, was very helpful and accommodating. He helped us find the right car at the right price and gave us a fair price for our trade-in. The whole process took no more than an hour from start to finish. More

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Helpful salesperson! The people at O'Daniel Automart/Mazda were very informative and helpful to us when we were making our decision to buy a new Mazda 6. Junior Hammond w The people at O'Daniel Automart/Mazda were very informative and helpful to us when we were making our decision to buy a new Mazda 6. Junior Hammond was not a high-pressure salesman, but salesman who cared about what would make our purchase decision the right one for us. He cared about our end-of-sales happiness. They all paid close attention to the details of the sales. I would recommend this dealership. More

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trustworthy and fair This was one of the best car buying experiences that I have ever had. Junior Hammond was upfront with me and honest. I would highly recommend him. I w This was one of the best car buying experiences that I have ever had. Junior Hammond was upfront with me and honest. I would highly recommend him. I was just shopping around and he continued to make the car that I wanted affordable. So I bought it because of all that he did to give me the best price. He gives car salesmen a good name. O'Daniel Mazda was also very easy to work with. More

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