Todd Jacquay | Page 21

Great Dealer We had a great experience in the purchase for our new SUV, Matt Tillapaugh was an excellent sales person, making our purchase time go very smoothly. H We had a great experience in the purchase for our new SUV, Matt Tillapaugh was an excellent sales person, making our purchase time go very smoothly. He explained the features very well and made sure we were comfortable with the controls. The staff is extremely thoughtful and professional. More

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Excellent Customer Service We purchased a vehicle at ODaniel Automart/Mazda this past weekend. I was blown away at the excellent customer service that I received. The sales rep, We purchased a vehicle at ODaniel Automart/Mazda this past weekend. I was blown away at the excellent customer service that I received. The sales rep, Heinrich Hilger, was very respectful, helpful, and was not at all pushy. I truly felt that he was there to help us find the right car. Once we found a car we liked, the manager Todd Jacquay was also extremely helpful and knowledgeable. He assisted us with making a decision that would get us the type of car we wanted for a reasonable price. When we left this dealership we felt great (which is not always the case). More

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2009 Scion xB Great customer service right from the get-go. I already had an idea of what I wanted going into the dealership based off their online inventory. Took Great customer service right from the get-go. I already had an idea of what I wanted going into the dealership based off their online inventory. Took it out for a test drive and instantly fell in love. Sam and Todd made sure the vehicle was 100% mechanically sound before I drove it home. So happy to be back behind the wheel of a Scion! More

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Great place to do business ODaniel Mazda is a rare find, a business that truly remembers what customer service is all about. Both the Sales Dept. and the Service Dept. are excep ODaniel Mazda is a rare find, a business that truly remembers what customer service is all about. Both the Sales Dept. and the Service Dept. are exceptional! Thank You O'Daniel Mazda! More

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Working With The ODaniel Team I have been an ODaniel customer for over a year now, bringing my 2013 Mazda3 into the shop for servicing. I met Jesse Moore there in the service dept I have been an ODaniel customer for over a year now, bringing my 2013 Mazda3 into the shop for servicing. I met Jesse Moore there in the service dept and started a friendship with him. I knew the possibly ODaniel might have some special year end deals so I called Jesse and ask him about that. He had Junior Hammond call me promptly and we set up a meeting for Saturday Dec 31st. I did not know what to expect, but Junior was a gentleman and worked with me in every aspect of our meeting. He got me the things of the deal that were important to me and I walked out of there with a 2017 Mazda3. The entire team I worked with were very efficient and helpful. Todd also went the extra mile and helped me meet my expectations. When I met Dan at the end of my meeting, he helped me see "down the road." We never felt pressured and I believe that Junior made us feel comfortable from the moment we met him. With ODaniel, it is all about the Customer!! I am a customer for life. Ken and Carol More

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Simple car buying Quality product with excellent customer service. Hassle free process. I have already told friends and co- workers to call Jr. for their future vehicle Quality product with excellent customer service. Hassle free process. I have already told friends and co- workers to call Jr. for their future vehicle purchases. More

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It's About Customer Service From the initial "looking for a vehicle" to finding the right one, Sam Moun was right there helping me find the vehicle I was looking for. I could ha From the initial "looking for a vehicle" to finding the right one, Sam Moun was right there helping me find the vehicle I was looking for. I could have gone anywhere, but appreciate his honesty, dedication, and willingness in helping me with my transportation needs. I have bought several vehicles from him and will again! Management is honest and forthright, no games. They truly appreciate the opportunity to serve you. The finance office is responsive, honest and helpful in finding the best rates and offering several great products for your peace of mind. O'Daniel's is the place to go in Fort Wayne. They treat you the way they would want to be treated. More

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Great First time Dealership Experience Walked into the Mazda dealership for the first time on a Saturday and walked out with the Keys to the our Mazda CX-5 On Tuesday. Fast and Easy experie Walked into the Mazda dealership for the first time on a Saturday and walked out with the Keys to the our Mazda CX-5 On Tuesday. Fast and Easy experience from start to finish. Junior was great, walking us through the many options we had. Todd and Ryan were both fantastic to work with as well. Would highly recommend the dealership to anyone looking for a new car. More

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New Customer I felt comfortable dealing with Junior Hammond who did not stress me out with my purchase. I did not feel any pressure to buy their product. This is m I felt comfortable dealing with Junior Hammond who did not stress me out with my purchase. I did not feel any pressure to buy their product. This is my first Mazda and if all goes well it may not be my last! More

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Great! This was my second lease and I still wasn't pressured and I like that I can test drive without someone watching me like a hawk. Experience was just a This was my second lease and I still wasn't pressured and I like that I can test drive without someone watching me like a hawk. Experience was just as good as the first time, very happy! More

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