Todd Goldhammer | Page 8

I just purchased my fourth Acura since the early 1990s when I had an Acura Legend. We purchased an MDX at Acura of Tempe for my wife a few years ago, and yesterday I traded my 1998 RL for a new 2014 TL when I had an Acura Legend. We purchased an MDX at Acura of Tempe for my wife a few years ago, and yesterday I traded my 1998 RL for a new 2014 TL. My only reluctance was that I loved my RL! It has been a great vehicle and served me well for many years. That being said, my new ride is AWESOME. The sales department was friendly, straightforward and flexible. I've had my vehicles serviced at Acura of Tempe for many years. Why? As many know, it can be, well let's say " challenging" to develop a trusted relationship with a person that is recommending maintenance expenses. I always want a clear and understandable reason when I'm spending $$ on these things. My Service Adviser, Todd Goldhammer, has always taken the time to offer advice and explain all the details I need to make a prudent decision. I'm very happy with my new TL and plan to continue my relationship with Acura of Tempe, largely due to the trust I've developed over the years and the quality of vehicles and service. More

Report | Print

So I gave this dealership another shot, this time I was hoping to finally talk to someone who can see through the deal without dropping the ball. Boy did I have one of the smoothest transactions i've ever hoping to finally talk to someone who can see through the deal without dropping the ball. Boy did I have one of the smoothest transactions i've ever had with Patrick (Aigner) and Joel. Patrick showed me the car I was looking for, went for a test drive, patiently listened to my nit picky whining. Satisfied with the vehicle's performance, we sat down and crunched numbers. The figure on my trade was within my expectation, so no issues there ( as opposed to the last time with the other guy who was treating me like I should agree to everything he says and sounded like he had to be somewhere but there). Anyway, we closed the deal in a very smooth manner (again, kudos to Patrick. I can be very egotistic in negotiations, but I never felt the need to put on that hat on this purchase). He skillfully knows which customer buttons to avoid pushing. Very professional! So my wife and I are now proud owners of a 2012 Acura TL tech with only 9K miles on it (Black on parchment, very nice!). The car reminded us why we loved our '05 TL so much that I felt bad parting with it a few years back. This car drives like a dream! I can't believe the connection it makes with the driver. I cannot even describe how nice the handling is. Plenty of power when you need it and very comfortable seat with unmatched technology at the price point! You gotta pay obscene amounts of cash to get this from overrated beemers. For value, reliability and performance, no other luxury brand can match an Acura!!! (This is our 5th Acura, and so far so good!!!). More

Report | Print

On May 14 I brought my car in for two recall fixes.  They were fixed and your mechanics found other items to repair which I had not noticed. These items were fixed at no charge. The overall experience  They were fixed and your mechanics found other items to repair which I had not noticed. These items were fixed at no charge. The overall experience was a job well done by professional technicians. Thank you Acura of Tempe    Joe Mammino Sent from my iPad More

Report | Print