Tina Swartz

Quick and professional. I only used them once but I have nothing bad to say about their service department. I only used them once but I have nothing bad to say about their service department. More

by cnau76 Verified Customer Verified Customer

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Service personnel were/are exceptional. They are professional, courteous and pay great attention to communicating the process. They are professional, courteous and pay great attention to communicating the process. More

by jlipstreuer Verified Customer Verified Customer

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They were upfront with me. They noticed an issue with my car, that I wasn't aware of. They noticed an issue with my car, that I wasn't aware of. More

by Keelerj95 Verified Customer Verified Customer

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I’m guessing that those reviews that are saying they had a great service department experience are getting nothing more than oil changes and tire rotations. I brought my Santa Cruz in for warranty work and a great service department experience are getting nothing more than oil changes and tire rotations. I brought my Santa Cruz in for warranty work and the work I received was very sub-par. Clearly whom ever worked on my vehicle did not take pride in their work and shame on anyone there that said good enough, ship it. I will take my vehicle to another dealer to see if the poor quality repair can be corrected, I have my doubts. More

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Don't care about customers. Did nothing to get me a loaner. Did not go above and beyond Did nothing to get me a loaner. Did not go above and beyond More

by katiesharp25 Verified Customer Verified Customer

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In and out in half an hour. Replaced defective part,washed vehicle,no charge. Everyone at service desk was very pleasant! Replaced defective part,washed vehicle,no charge. Everyone at service desk was very pleasant! More

by BCLAYCOMB Verified Customer Verified Customer

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Great service and very professional staff. My car is always returned to me cleaner than it was when I dropped it off. Very knowledgeable and always quickly addresses any concerns I have. My car is always returned to me cleaner than it was when I dropped it off. Very knowledgeable and always quickly addresses any concerns I have. More

by dantejbattles67 Verified Customer Verified Customer

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Top notch head to toe! Everything went smoothly and everyone was wonderful! Will definitely come to this dealership for future services! Everything went smoothly and everyone was wonderful! Will definitely come to this dealership for future services! More

by dandougherty80 Verified Customer Verified Customer

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We have purchased 2 new cars from them over the last few years. The last service experience was terrible. After arguing with service dept. to rectify the situation they finally gave in and "fixed" the issue years. The last service experience was terrible. After arguing with service dept. to rectify the situation they finally gave in and "fixed" the issue. Less then a thousand miles later we took the vehicle to a different dealer and the issue is not resolved. Victory gave us quotes to fix other items. New dealer said those issues did not exist. We will not do business with them again, we dont trust them and were treated with terrible customer service. More

by DNAMAPLE Verified Customer Verified Customer

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Great service and a pleasant surprise of a $25 Amazon gift card for the $50 coupon I turned in. gift card for the $50 coupon I turned in. More

by Leben Verified Customer Verified Customer

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