Tim Wilkins | Page 4

Very hands on, communication was on point and went above and beyond to make sure I walked out with a new vehicle. and beyond to make sure I walked out with a new vehicle. More

by Kiara.Jordan95 Verified Customer Verified Customer

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Friendly, helpful and knowledgeable staff. Clean, well lit showroom and plenty of inventory to pick from Clean, well lit showroom and plenty of inventory to pick from More

by kimh1208 Verified Customer Verified Customer

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Good product,so that makes their life and the experience better. I think I paid the right amount for the deal in general but a bit much for the extended warranty with Service Guard. Oh well. The car couldn' better. I think I paid the right amount for the deal in general but a bit much for the extended warranty with Service Guard. Oh well. The car couldn't get ONLINE WITH VW SOS and HELP so already in shop but hopefully that is just a minor glitch. Overall good experience. Very happy with a nice product. Evan and Tim W were particularly good. More

by leafbt Verified Customer Verified Customer

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I contacted Burnsville VW inquiring on an Atlas Cross Sport lease. Within 5 minutes a sales assistant contacted me and let me know a salesperson would be in touch shortly. Within 20 min, Luke reached out Sport lease. Within 5 minutes a sales assistant contacted me and let me know a salesperson would be in touch shortly. Within 20 min, Luke reached out and provided all the info I requested. My wife and I scheduled an appointment for a few days later. When we showed up Luke was there waiting for us with the vehicle we were interested in ready for a test drive. While we were test driving our trade in was being valued. When we returned Tim and Luke had our numbers ready for us to review. They knocked it out of the park on the first go. My wife requested to look at another more upgraded vehicle, Luke promptly pulled it up so we could go through it. This was the vehicle. The numbers still worked out. My wife needed the night to think about it to which Tim and Luke said just let us know. There was no pressure, no guilt trip and no games played. We contacted Luke later that evening to let him know we were going to be in the next day for the Cross Sport. He had it fueled, cleaned and a requested accessory installed for us the next morning. Luke’s communication was impeccable, he answered all of our questions and got us through the process quickly. All in all with the help of Luke, Tim and Eddy (finance) we were in and out in an hour. A very easy stress free experience. We will be back for another vehicle at Burnsville VW. More

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We recently purchased a used car from Burnsville VW. Evan Barrett answered our original inquiry quickly and was very knowledgeable about the vehicle. We came in for a test drive and Evan made sure it wa Evan Barrett answered our original inquiry quickly and was very knowledgeable about the vehicle. We came in for a test drive and Evan made sure it was ready to go. There was no pressure when we left to check out a car at another dealership, which was the exact opposite experience! We took care of the downpayment over the phone and picked up the car a few days later. We were short on time but Evan had all the paperwork ready to go. He explained different extended warranties options and the coupon card we should look for in the mail. Emily was quick to get the finance paperwork together and explained each page as we signed it. The price was just what we expected (with the exception of the state fees and taxes which were ridiculous!) Our entire experience from start to finish was amazing. We highly recommend working with Evan and the team at BVille VW! More

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I have purchased many cars from this dealership over the years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service departm years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service department is excellent. I have not been able to find another dealership that provides the service and friendliness and caring that you find here. My most recent purchase was a new Tiguan SEL R-Line. Delivery & paperwork were both quick & easy. Emily in Finance was great with getting everything signed and explained, & Linda was excellent, as always, in getting the features of the new car explained and making sure that all of my questions were answered. I will continue to be a loyal customer and can recommend this dealership without hesitation. (: More

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Very attentive and polite staff, responsive to questions and facilitated my test driving and sales experience in a very efficient and effective manner. and facilitated my test driving and sales experience in a very efficient and effective manner. More

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My sales representative Jamie Waldron was FANTASTIC! ! Very informative so helpful and just awesome personality! ! Very informative so helpful and just awesome personality! More

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The entire experience at Burnsville Volkswagen was phenomenal! Easy to work with, no pressure, fast response. I would definitely buy another car here! phenomenal! Easy to work with, no pressure, fast response. I would definitely buy another car here! More

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Amazing dealership! Travis my salesman was super helpful and met all my demands! Eddie In finance was great! He Gave me all my options and got through everything in a ti Travis my salesman was super helpful and met all my demands! Eddie In finance was great! He Gave me all my options and got through everything in a timely matter! More

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