Tim Smith
Tim Smith at Certified Benz & Beemer

Tim Smith | Page 48

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
479 Reviews
5.0

479 Reviews

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479 Reviews of Tim Smith

January 19, 2019

Dealership Rating
Employee Rating

Tim, Paul and Peter.. Fantastic service! This dealership is packed with perfect cars, the hospitality of the entire staff is so genuine. The process of me finding and buying the perfect car w More

by Megand96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Peter Williams

Jan 22, 2019

Certified Benz & Beemer responded

Dear Megan: We couldn't be more pleased that you liked our wide selection of beautiful vehicles and the hospitality of our staff. Thanks for sharing how well Tim treated you and that you would recommend him to others. We really appreciate your business and your wonderful review. Please let us know when we can provide you with another 5 Star experience.

January 18, 2019

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Employee Rating

Great Experience I had been watching a car online for the past two month and decided to go and look at it. Called to inquire and was given Tim Smith. He was super easy More

by Paul W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2019

Certified Benz & Beemer responded

Paul: Thanks so much for taking the time to share your feedback with us regarding your great car buying experience working with Tim online. We are glad that you found it to be a zero pressure, pleasurable experience. We really appreciate your business and look forward to the next opportunity that we can provide you with a 5 Star experience.

January 12, 2019

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Employee Rating

Doing It the Right Way!! Car buying may not always be a pleasant experience - BUT - the folks at Certified Benz and Beemer have figured it out. They do it right. My product sp More

by DSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Travis Walters, Peter Williams, Jamie George,

Jan 12, 2019

Certified Benz & Beemer responded

Dear DSR: LOVE your review! Thanks for sharing with our customers your feedback that Certified Benz & Beemer does things the right way. It's great to hear that efforts of Tim, Jamie, Paul, Travis and Peter all helped you to have an excellent car buying experience. We are grateful for your business and look forward to helping you again feel like part of the CBB family..

January 11, 2019

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Employee Rating

The best dealer ever It was very nice and clean once I walked in I was greeted right away and helped. They made my car buying experience very easy and never pressured me i More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2019

Certified Benz & Beemer responded

Dear Carguy: We sure love that byline! While that's a very high bar, we do strive to provide our customers with outstanding service and feedback such as yours does reaffirm our efforts. Thank you so much for your business and your kind words. We really hope to have the pleasure of helping you again in the future.

December 19, 2018

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Employee Rating

Best experience ever I am so pleased with my purchase from CBB and the professsionalism shown by Tim Smith. Overall the best experience ever in buying a used car. I was gi More

by Sinply melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David James

Dec 20, 2018

Certified Benz & Beemer responded

Dear Melissa: You are very welcome and thank you so much for choosing CBB. As we advertise, it is our mission to provide our customers with the very best car buying experience that they have ever had so it is great to hear that Tim helped us to accomplish our mission with you. We are glad that you liked our fully transparent process that allows our customers to make well-informed decisions on the vehicles that they are interested in. Please let us know when we can have the pleasure of helping you again. Happy Holidays!

December 08, 2018

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Employee Rating

Amazing experience with no hassle car purchase price Tim smith has exceptional skills and was very thorough and patient with entire process of car purchasing. Really surprised with no haggle price featur More

by Tosaurabh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2018

Certified Benz & Beemer responded

Dear Tosaurabh1: Thanks for taking the time to share your amazing car buying experience working with Tim Smith. We are very happy to hear that you appreciated our no-haggle market-based pricing system that allows our customers to get the best value right up front without having to be a shrewd negotiator. Almost all of our customers, like yourself, love this as it makes the process more comfortable and transparent. We are grateful for your business and look forward to the next opportunity to provide you with a Five Star experience.

December 08, 2018

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Employee Rating

Great experience with salesman Tim Smith. Tim was easy to work with and I knew what I wanted so things took very little time. He was well informed on the model I chose providing lots of tips a More

by Dan B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2018

Certified Benz & Beemer responded

Dear Dan: Thanks you for taking the time to share your feedback with us, especially as a repeat customers. It's great to hear that Tim was so helpful. We will be sure to voice your concerns about the second key and finance at the next management meeting in an effort to improve our services. We appreciate your continued patronage and hope to have the opportunity to provide you with a 5 Star experience the next time. Happy Holidays!

November 30, 2018

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Employee Rating

One happy car owners!! Fantastic place, great customer service! This dealership was top notch! Tim Smith went above and beyond to make sure we purchased the car we wanted. More

by SaurabhGupta20
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Dec 01, 2018

Certified Benz & Beemer responded

Dear SaurabhGupta20: What a fantastic review! Thanks for all of the kudos too! We are so pleased to read your compliments of Tim's outstanding customer service. We are so grateful that you chose CBB and for your kind review. We hope you enjoy your new Beemer and look forward to helping your family and friends (and you again) in the future.

November 25, 2018

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Employee Rating

A Great Experience Shopping for a car is an experience many of dread. Not so with Tim. Incredibly helpful, knowledgeable, very generous with his time and tolerant of my More

by Lenny1K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2018

Certified Benz & Beemer responded

Dear Lenny1K: What a wonderful review! We are delighted that Tim was about to help you have a great car buying experience without any pressure. We are so grateful for your business and your recommendation of Tim and CBB to others. We hope to have the pleasure of assisting you again in the future.

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