Tim O'Connell | Page 30

Couldn't have asked for anything better! Being a young, first time car buyer, I was very nervous about the car buying experience from what I had heard from others and how it can be an unpleas Being a young, first time car buyer, I was very nervous about the car buying experience from what I had heard from others and how it can be an unpleasant experience filled with tricks. I am so happy to say that I did not experience anything like that! When I arrived at Toyota of Naperville, I was not planning on driving a car home that night, but everything and everyone made me feel safe and comfortable with my purchase that evening, and I am so happy with my vehicle and my experience overall! More

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Long time customers, always pleased! We have been Toyota of Naperville customers since 2000, have purchased 5 cars through Toyota of Naperville and plan to continue. Most recently, our ex We have been Toyota of Naperville customers since 2000, have purchased 5 cars through Toyota of Naperville and plan to continue. Most recently, our experience with Mike Beck, Dustin Boundy and Gary Jaros were outstanding. All of our needs were met and exceeded. The entire transaction was handled professionally throughout and all of our questions and concerns were addressed. It is a bonus that there is a nice waiting area where our children were entertained by a kid-friendly TV, computers and free wi-fi for their devices. It was also nice to have coffee and water available to us during the process. We have worked with Tim O'Connell in the past and have had a great experience as well. In addition, we have had our cars serviced through Toyota of Naperville and have had always experienced quick, honest service. More

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purchased Corolla le plus I am Quite satisfied with my purchase. It's my Second purchased with toyota of Naperville. I would recommend to other purchased from toyota of Napervi I am Quite satisfied with my purchase. It's my Second purchased with toyota of Naperville. I would recommend to other purchased from toyota of Naperville. More

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Good customer support While searching for a specific vehicle Toyota was able to locate, transport, and delivered a desired vehicle in a short period of time. The Toyota emp While searching for a specific vehicle Toyota was able to locate, transport, and delivered a desired vehicle in a short period of time. The Toyota employees were helpful and friendly. More

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Samantha/Sammy is Great! One of the things in life I hate is buying a car and dealing with all of the haggling and the stress that comes with it! Well, my feelings have change One of the things in life I hate is buying a car and dealing with all of the haggling and the stress that comes with it! Well, my feelings have changed. My husband and I bought a Toyota Camry from Sammy. She was so knowledgeable and so easy to work with. She is fair and made the process pleasant, yes, I said pleasant! I would recommend Sammy to anyone looking for a car...she is the BEST!!! More

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I just leased a 2015 scion tc from samantha cosylion. I just leased a Scion TC from Sam Cosylion and it was a great experience. She made the experience so easy and quick. I would definitely recommend her I just leased a Scion TC from Sam Cosylion and it was a great experience. She made the experience so easy and quick. I would definitely recommend her and the dealership. Everyone made the experince a pleasure. More

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Rav 4 XLE Dave Zidlicky did a awesome job helping me find the RAV4 I was looking for! I'm very grateful for the sales team staying after hours so I could leave Dave Zidlicky did a awesome job helping me find the RAV4 I was looking for! I'm very grateful for the sales team staying after hours so I could leave with my new car that night! More

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The easiest car buying experience! As soon as we walked in Jacob B. welcomed us with great enthusiasm, we felt comfortable from the start. He never pushed us to buy anything, rather giv As soon as we walked in Jacob B. welcomed us with great enthusiasm, we felt comfortable from the start. He never pushed us to buy anything, rather giving us helpful suggestions along the way. He was quick and efficient with our time, had excellent knowledge of the vehicles and services, and most importantly wanted to make sure we were happy! Naperville Toyota was our first stop of the day and we loved the 2015 Sienna we saw, later on we went Joliet and checked out some of the other dealerships there including the Joliet Toyota... All I can say is as soon as we stepped foot into the Joliet Toyota lot we knew our car was waiting for us back in Naperville. There was nothing special there and to be honest the place looked depressing. The salesman there also kept reminding us that they don't work on commission, which is great, but he repeated this about 7 times which made us feel like the sale overall meant nothing to him. Also the cars though brand new seemed worn and dusty. After about 20 min we rushed back to Toyota of Naperville where Jocob B. took car of everything! Once we got to financing Tim O. sealed the deal, both literally and figuratively. His was also quick but still very informative. He's also an easy person to talk which made everything that much better. The entire process of car buying took us about 2.5 hours which isn't bad at all! When we drove off the lot in our new car we noticed a scratch on one of the compartmments so we returned to the dealership and although they were technically closed Suha O. came out to see what our issue was. He gave us his business card and assused us that when we come back he will make sure that the compartment will be replaced. If that isn't awesome service I don't know what is! More

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Excellent service Great location I need to thank Nadeem Mirza (Sales agent) for his attentive service. Was friendly from the start. Answered our questions politely. Helped us in our p I need to thank Nadeem Mirza (Sales agent) for his attentive service. Was friendly from the start. Answered our questions politely. Helped us in our purchase. Great job. More

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Excellent service, information, and most helpful I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom g I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom gave excellent information without pushing or hurrying a decision. I had also been gathering information on the Honda CR-V and after my second visit back to Toyota, and meeting again with Tom, I felt very confident that I was making the correct choice and love the Rav4. I would recommend Tom to anyone who is buying or leasing a Toyota. He was one of the very best in sales I have encountered, was most pleasant, and so willing to answer phone calls, questions and so happy to have him as my salesperson. I especially liked that there was no pressure whatsoever, just excellent information and knowledge, patient explaining. More

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