Tim Nguyen | Page 10

I write this commendation following our eighth exceptional transaction with your esteemed Audi dealership. While the entire team has consistently provided outstanding service, the remarkable contr exceptional transaction with your esteemed Audi dealership. While the entire team has consistently provided outstanding service, the remarkable contributions of Alex Max and Valentin Koretsky warrant special attention, transcending the confines of a conventional five-star rating. Alex Max has been our steadfast guide through each transaction, proving himself to be an invaluable asset. His personalized, consultative approach to sales sets a gold standard, combining an encyclopedic knowledge of Audi’s offerings with a keen ability to match them to our needs and desires. His dedication to customer satisfaction, demonstrated through unparalleled deal customization and attention to detail, solidifies our ongoing patronage. Finance Manager Tim Nguyen has also been integral to our experience, demystifying the complexities of automotive financing with his precision and transparency. Yet, the overarching ambiance of excellence is cultivated by Valentin Koretsky's effective leadership. Mr. Koretsky's managerial acumen shapes the very ethos of the dealership, creating a symbiosis between exceptional deals and exceptional customer relations. Under his stewardship, the dealership transforms from a business into a community; one that is inviting, respectful, and fundamentally familial in nature. His success in crafting deals that are as beneficial as they are seamless fosters an enduring sense of loyalty among customers like ourselves. It's the synergy between Alex's unmatched personalized service and Valentin's customer-centric management style that makes our every interaction with this dealership not just a transaction, but an event to look forward to. With our eighth deal complete, and given the unwavering high-quality experiences we continue to enjoy, the notion of exploring other dealerships remains not only undesirable but inconceivable. With sincerest appreciation, Zeshan More

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Worked with Rich and Tom on my first lease and returned due to the level of service, patience and courtesy shown towards me. I really enjoy this location cause everyone I have encountered on the floor, fin due to the level of service, patience and courtesy shown towards me. I really enjoy this location cause everyone I have encountered on the floor, finance and service are professional and go out of their way to help you. More

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Everyone was very helpful. Our salesman Rich Bickers was great! They really helped find a car for us. Our salesman Rich Bickers was great! They really helped find a car for us. More

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The service that Mr Aris provided was Awesome and he is a great listener and provided exactly what I wanted. great listener and provided exactly what I wanted. More

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I had a great experience working with Atanas and Tim. Car was in great shape and service was excellent! Car was in great shape and service was excellent! More

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The best AUDI dealership. Great deals, awesome Management, Finance team, and of course their great Salesman (ATANAS IVANOV). Very good Salesman always eager to sell cars with Great deals, awesome Management, Finance team, and of course their great Salesman (ATANAS IVANOV). Very good Salesman always eager to sell cars with good deals in his pocket. Go and see him….! More

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I live in New Jersey (Bell Audi) and bought my car from Maryland (Audi Silver Spring). This explains why. This dealership gives you best deals. Bought 2 Audi Q5s in November-2022 and got another trade-in Maryland (Audi Silver Spring). This explains why. This dealership gives you best deals. Bought 2 Audi Q5s in November-2022 and got another trade-in deal in June-2023. Hence, traded 7-months old Q5s and bought fresh ones in June with superb deal. ATANAS IVANOV, sales person at Audi Silver Spring is THE BEST salesperson at this dealership. Very humble, very professional, and knowledgeable. More

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I had a very positive buying experience with Aris. He was great to work with in negotiating my new car. He was professional and a genuinely kind person. He made me feel respected as a buyer and was ve He was great to work with in negotiating my new car. He was professional and a genuinely kind person. He made me feel respected as a buyer and was very responsive on email and phone calls. He cares about the customer experience, and it shows. After getting home, I had a couple of questions and was configuring all my personal settings. He responded quickly and with videos! Thank you Aris! More

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Courteous, friendly, helpful and professional. Followed up on my questions, arranged multiple test drives. Clean showroom Followed up on my questions, arranged multiple test drives. Clean showroom More

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Alex is simply the BEST! Just got my third Audi from him and I couldn’t be happier. What makes him so good at what he does is that he takes the time to truly listen and under Just got my third Audi from him and I couldn’t be happier. What makes him so good at what he does is that he takes the time to truly listen and understand your needs to get you exactly what you want. Alex far exceeds his goals every time I work with him. He is the primary reason why I went to Audi Silver Spring and why I will continue to go back. Alex is someone I trust to take care of me and I know he has my best interests at heart. I am just as loyal to him as I am to the Audi brand. I would enthusiastically recommend him to anyone looking for a new car. More

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