Tim McCarthy | Page 16

Tim is a phenomenal service advisor. We had incredible service. Pricing was transparent and he went above and beyond to be clear, communicative, and helpful. My 2013 Sonata drives like it's 50000 miles yo service. Pricing was transparent and he went above and beyond to be clear, communicative, and helpful. My 2013 Sonata drives like it's 50000 miles younger now. What impressed me the most is that while it was being serviced, Tim gave me a call to make sure I wanted my tires replaced because the old ones still had tread on them. Many places will just sneak extra fees in for things you don't need. Not here. I did still want them replaced, but he wanted to make sure that was the case before I spent more money. That, and making sure I knew the progress on my car even late into the evening was great. The pricing is fair, and they deserve it for their hard work. More

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I always ask for Tim McCarthy. He is very thorough both before and after the service work is done. I also liked the video the technician sent after he completed his work. before and after the service work is done. I also liked the video the technician sent after he completed his work. More

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Tim treated me like I was the most important customer to walk into the service department that day. Great experience indeed as it was quick with superb communication and a friendly vibe walk into the service department that day. Great experience indeed as it was quick with superb communication and a friendly vibe More

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Great service no bulls_ _ t Tim is always there to answer any questions even when I call to make an appt., with him. Also John Dingley is another great guy ! answer any questions even when I call to make an appt., with him. Also John Dingley is another great guy ! More

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Super fast and efficient service. User friendly website and great in person experience. Tim, my advisor, was in clear communication throughout the service. I will definitely be back! and great in person experience. Tim, my advisor, was in clear communication throughout the service. I will definitely be back! More

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The service department did a fantastic job on my first routine maintenance. Tim was very clear with communication and the team at Suntrup made my whole experience a breeze! I would definitely take my vehi routine maintenance. Tim was very clear with communication and the team at Suntrup made my whole experience a breeze! I would definitely take my vehicle back there! More

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Bob at Suntrup was great! Everything that needed to get done got done in a timely manner! I'm always impressed with Suntrup and the work they do. done got done in a timely manner! I'm always impressed with Suntrup and the work they do. More

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As always, Tim did an amazing job. I had two cars that needed routine maintenance, and he got me in and out very quickly. I am completely happy with this visit. needed routine maintenance, and he got me in and out very quickly. I am completely happy with this visit. More

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First visit since March. Great experience, waiting room not crowded and repair completed quickly.. Nice to not have the popcorn machine working anymore! John Dingley was my advisor and he didn't try to se not crowded and repair completed quickly.. Nice to not have the popcorn machine working anymore! John Dingley was my advisor and he didn't try to sell me anything I didn't come in for. As always, a professional atmosphere and super service. More

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Service is always a stress free experience at Suntrup. Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk t Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk to. He does an amazing job and goes out of his way to make sure it is always a great visit for me. More

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