Tim Cameron | Page 2

Zeigler Honda of Racine's service center cares about your vehicles and about taking care of their customers, unlike most other service centers that only care about maximizing profits. Big thanks to everyone vehicles and about taking care of their customers, unlike most other service centers that only care about maximizing profits. Big thanks to everyone in the service center for helping me out for multiple years and with multiple vehicles at this point! More

by BITW Verified Customer Verified Customer

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My car was there to get rust protection applied on entire car which was a significant added charge (over 3k), it was applied, the body was in perfect condition when I dropped it off. I picked the vehicle up, car which was a significant added charge (over 3k), it was applied, the body was in perfect condition when I dropped it off. I picked the vehicle up, noticed a small dent near driver's side door handle along with significant paint damage as if from a crow bar or some type of tool which I reported to their service department immediately and they assured me they would cover the cost of the damage and repair it completely since it happened while being at the dealership. Upon my reaction to their repair job which involved filling in a little grayish paint and still seeing the damage,(the service manager even told me he found that repair job to NOT be acceptable), they said I was on my own to pay for the damage to be repaired IF i wanted it fully repaired which they (Brian) says will cost $800 dollars and the manager (Brian) said he would cover $200, leaving me responsible for $600, when my car was there to get ADDED PROTECTION, not damaged, which could have been a theft attempt or carelessness by one of the employees, who knows. Either way they agreed to repair it at no charge to me and now backed out of that. When I brought up how their own employee stated the repair was not acceptable, Brian said back to me "Then go ahead and have HIM (their own employee) pay the difference!" I would have been a life long customer who takes very good care of their vehicles but now I will never go there again. I left a great review about when I purchased this vehicle I will definitely be updating that thoroughly. What terrible customer service. More

by dnicole128706 Verified Customer Verified Customer

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Service was outstanding, Venicia explained everything very well, she understood how valuable my time was and made things so much easier for me. Very kind, very fast service, job well done. I couldn’t be very well, she understood how valuable my time was and made things so much easier for me. Very kind, very fast service, job well done. I couldn’t be happier! This place takes care of their people. I will keep coming back for all my service experiences. Truly appreciate it. More

by kateslaw05 Verified Customer Verified Customer

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All service that should be done and will need attention in the future was explained.. in the future was explained.. More

by Cmb Verified Customer Verified Customer

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They were Fast and Efficient. Tim was great with explaining the issue and made proper recommendations for the fix Tim was great with explaining the issue and made proper recommendations for the fix More

by JOrth91 Verified Customer Verified Customer

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Amazing team and wonderful customer service. They made the whole process so easy, and it was a quick turnaround. Highly recommend. They made the whole process so easy, and it was a quick turnaround. Highly recommend. More

by Wcampleton Verified Customer Verified Customer

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This dealer place is friendly, helpful, nice, clean, convenient . Location is easy to get to. convenient . Location is easy to get to. More

by huetranrt616 Verified Customer Verified Customer

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They are very responsive, thorough and explain everything. They are timely and friendly and appear to care about their job and the job they are doing. everything. They are timely and friendly and appear to care about their job and the job they are doing. More

by tglass0 Verified Customer Verified Customer

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Big thanks to service department, advisors, manager, and director for always providing the best service. Every time I come in, it’s not like going in to a typical service center. It feels like meeting with director for always providing the best service. Every time I come in, it’s not like going in to a typical service center. It feels like meeting with old family and friends because of the great and outgoing atmosphere. I’ve been coming in 7 years now, all thanks to Jon Ibrahim and I will continue to stop in for all my service and maintenance needs! More

by BITW Verified Customer Verified Customer

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Great customer service, took care of my issues immediately on the pilot, no complaints, everything was explain clear and concise no guessing, Thank you very MUCH TIM!!!!!!!!!!! To you and your cre immediately on the pilot, no complaints, everything was explain clear and concise no guessing, Thank you very MUCH TIM!!!!!!!!!!! To you and your crew. More

by canderson0991 Verified Customer Verified Customer

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