Tiffany Tremmel | Page 12
General Sales Manager
Bob Rohrman Schaumburg Kia
750 E Golf Rd
Schaumburg, IL 60173
I’m the General Sales Manager at Schaumburg Kia and have been part of the team since October 2018. With over 10 years in the automotive industry, I’m passionate about helping customers find the perfect vehicle to fit their lifestyle and needs. As a proud mom of two, I understand the importance of finding a car that’s safe, reliable, and comfortable for the whole family. I take pride in creating a friendly, transparent, and stress-free car-buying experience—and I look forward to helping you drive away happy in your next Kia!
Read more251 Reviews
Write a ReviewDealership Experience
7 yrs, 10 mos
Industry Experience
11 yrs, 4 mos
Languages Spoken
English
251 Reviews of Tiffany Tremmel
February 03, 2022
Ruben was great, very helpful, respectful and understood when we told him no add ons to the package, etc. he kept us notified on timing of the process. when we told him no add ons to the package, etc. he kept us notified on timing of the process. More
Other Employees Tagged: Mark Anderson, Ruben Dortch
February 02, 2022
The communication was the worst I have experienced with any type.of purchase I have made. It started the 1st day after we visited the dealership. I emailed and tried to call the sales person 2 or 3 times any type.of purchase I have made. It started the 1st day after we visited the dealership. I emailed and tried to call the sales person 2 or 3 times with no return call. We decided to find another sales person who was able to assist with the purchase. We were told a certain price for the car on our initial visit, and that changed once we started dealing with the next sales person. After we agreed on a deal and made the purchase, we had to wait 3 1/2 weeks for the car (we were aware or this). The deal we received involved a trade in, and were told it could take up to 10 days to fund. It took over 3 weeks! We made several calls to find out what was going on, and were told different stories. I requested call backs from 2 of the managers that I never got a call back. Finally, I got a hold of a manager 2 days after being told she would call me back that day. She said she would find out for me and call me back by the end of the day. I did not receive that call, and I had to follow up after 2 days passed. On the day our car arrived they got the check finalized for us. When we received the check, it was short $93 from our agreed upon amount. I was given an excuse that our prior car company would have to refund that amount. It sounds like someone in finance made a mistake with the payoff. When I spoke to the general manager, he couldn't wait for me to stop explaining on 2hat happened, so he could offer an excuse. He couldn't care less what type of experience we had. We will not be returning to that dealership. More
Other Employees Tagged: Ricky Perez , Ryan Augustine, Steve Heinze, Jordan Klein
January 24, 2022
THE ADVERTISED PRICE ON THE IBLNTERNET IS NOT THE PRICE THEY TRIED TO SELL ME THE CAR WHEN I GOT THERE. they added a bunch of "charges" I argued them and they lowered the price but it's a stupid gam THEY TRIED TO SELL ME THE CAR WHEN I GOT THERE. they added a bunch of "charges" I argued them and they lowered the price but it's a stupid game they make you play. and they shouldn't add LoJack to vehicles unless people request that....its another way they tey to add to the price of the "advertised price" More
Other Employees Tagged: Kamarie Jones , Mark Anderson

