Thomas Saxton | Page 3

Sale and Finance Tom Saxton sold me my car and as i said he was very helpful. I know i can call and ask any question and he will either have the answer or find the an Tom Saxton sold me my car and as i said he was very helpful. I know i can call and ask any question and he will either have the answer or find the answer for me. Heather was the finance employee and she did answer my questions willingly and without hesitation. I would recommend anyone purchasing a car from the Monroeville dealership to work with both Tom and Heather. More

by njlynn513 Verified Customer Verified Customer

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Best dealership experience I've ever had Staff was both courteous and knowledgeable. At no point tried to pressure me into getting a more expensive vehicle than I was comfortable with and at Staff was both courteous and knowledgeable. At no point tried to pressure me into getting a more expensive vehicle than I was comfortable with and at no point tried to hurry my decision. More

by aeroska18 Verified Customer Verified Customer

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Standing Ovation Excellent and sincere caring experience from start to finish. Everyone was kind and helpful. They did everything possible to get me in the best car fo Excellent and sincere caring experience from start to finish. Everyone was kind and helpful. They did everything possible to get me in the best car for my needs. More

by robyn.shepard Verified Customer Verified Customer

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Overpromised First let me say that my salesperson did great with the vehicle lease. Cochran even did things that no other dealer in the Pittsburgh Area would do fo First let me say that my salesperson did great with the vehicle lease. Cochran even did things that no other dealer in the Pittsburgh Area would do for me. Fantastic customer service. So regarding the vehicle lease, they were excellent, best in the city. However, they fell short when they promised to take care of the leased car that I was returning. They left a lot of loose ends that required me to physically return to the dealer, several times, to ensure that things got done properly. It would have been better if they didn't make promises that they could not keep and allow me to return the lease vehicle myself. I could have left the dealership with everything done and enjoyed the new vehicle. Instead, it put a damper on what could have been a great experience. More

by greg.chambers Verified Customer Verified Customer

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Very good salesman My salesman was professional at his job. He was able to point out the ideal vehicle for me base on the information i provided. He make sure I understo My salesman was professional at his job. He was able to point out the ideal vehicle for me base on the information i provided. He make sure I understood how my vehicle works before handing it over. More

by alwdawson Verified Customer Verified Customer

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elantra2017 Price was great, gave me close enough for trade in, wait time for test drive terrible over an hour! Car was at storage. Take home cleanliness was go Price was great, gave me close enough for trade in, wait time for test drive terrible over an hour! Car was at storage. Take home cleanliness was good except windshield and back window weren't cleaned well at all. Had to clean them once car was home. Subpar with that. Would use Cochran again but need to significantly improve on wait time when car is brought from storage! Tom Saxton was a great salesman. Need to work on detail and transport guys! More

by janessa25 Verified Customer Verified Customer

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Easiest car leasing experience ever. Tom was great to work with. Listened to me and what I needed. Got me in the car I wanted at the right price as fast as he could. Tom was great to work with. Listened to me and what I needed. Got me in the car I wanted at the right price as fast as he could. More

by trigger2go Verified Customer Verified Customer

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No need for a title I have leased 3 vehicles myself and 3 more with family members in the past 3 years. Always a good experience. David Sharro was my first contact and I have leased 3 vehicles myself and 3 more with family members in the past 3 years. Always a good experience. David Sharro was my first contact and he is now a manager but was helpful again. Jen in finance was very efficient and knowledgeable. Taking another family member to Cochran in a couple of months More

by rykaceski Verified Customer Verified Customer

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Cochran hyundai We has our 3rd good experience at Cochran hyundai . We will and have recommended Cochran to friends and family . that is it in a nutshell. We has our 3rd good experience at Cochran hyundai . We will and have recommended Cochran to friends and family . that is it in a nutshell. More

by ptoyhair Verified Customer Verified Customer

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