Thomas Ng
Thomas Ng at Paragon Acura

Thomas Ng | Page 87

Client Experience Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

Contact Me
5.0
958 Reviews

*Client Experience Manager, National Platinum Level Sales & Leasing Consultant, NSX Specialist, & Ceramic Pro Certified * Sales of the Year 2015 - 2023 * National Top customer satisfaction

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

National Platinum Member

NSX Specialist

Languages Spoken

Cantonese Cantonese

English English

View more languages

Employee Video

5.0

958 Reviews

Write a Review

958 Reviews of Thomas Ng

August 13, 2015

Dealership Rating

THOMAS NG! THOMAS NG is THE BEST! he is was very informative and helpful! that's why my family bought TWO MDX 2016! I will refer all my friends and family to Par More

by Abdul2016MDX2
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 02, 2015

Paragon Acura responded

Thank you for taking the time to leave us this wonderful feedback! Thomas is a valuable member of our team and he will be very grateful to read the nice comment you left him. We appreciate your referrals and we look forward to serving you again in the future! Best regards, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

August 06, 2015

Dealership Rating

Very good Thomas was a pleasure to work with. he was very informative and helpful. we had a hiccup with my current lease for another company, and he has been ex More

by amandaanello1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2015

Paragon Acura responded

I am happy to hear you are enjoying your purchase. At Paragon Acura, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Thomas was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Best regards, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

August 05, 2015

Dealership Rating

Thomas Ng was very informative, helpful, and understanding of my finance situation when going over all my options on a new car purchase. He along with Mike Fra More

by Blkdawnrt42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Francis

Sep 02, 2015

Paragon Acura responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Thomas and Mike are assets to Paragon Acura and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Until your next service appointment. Take care, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

July 29, 2015

Dealership Rating

Great Experiance The guy who helped me get my car was very professional and friendly. Thanks to him I now drive an Acura MDX! It was an awesome Experience. More

by Izzy5232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2015

Paragon Acura responded

Thank you for writing about your visit with us and congratulations on your new MDX! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Thomas is an asset to Paragon Acura and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Please let us know if there's any other way we can be of service. William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

July 29, 2015

Dealership Rating

good and reliable service Thomas sold me the model based on what I needed. He never pushed me to get something that I don't need . He gave me reasonable price. Workers are More

by winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2015

Paragon Acura responded

Thank you for leaving us this great review, Winnie. We are very happy to hear that Thomas was so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

July 23, 2015

Dealership Rating

Amazing Thomas Ng was very couteous, caring, attentive, and very professional. He showed compassion based on my situation. I would definitely recommend him to More

by Annie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 24, 2015

Paragon Acura responded

Annie, thank you for this great review! Thomas is truly an exceptional employee and we appreciate him for giving you a great experience! We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

July 18, 2015

Dealership Rating

Easy process Got a lease for an acura mdx yesterday and dealt with an exceptional sales person, Thomas Ng. He was knowledgeable in sales and service and was effici More

by sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Francis

Jul 22, 2015

Paragon Acura responded

Sandra, we appreciate you taking time to leave us a great review! We are pleased to know that Thomas did a great job in assisting you in your purchase. He is a great asset to our team and we appreciate everything he does. If there is anything else we can do for you please don't hesitate to give us a call! Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

July 15, 2015

Dealership Rating

Great customer service from Thomas Thomas Ng was very detail and patience on helping us purchase our first Acura-2016 MDX (previously we have always purchase car from Toyota and Lexus d More

by JayZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2015

Paragon Acura responded

Jay, thank you very much for taking your time to leave us a great review! Thomas is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. If there is anything else we can do for you, just give us a call! Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

July 15, 2015

Dealership Rating

Great shopping experience Thomas Ng provided outstanding service to us throughout the entire transaction process. We are satisfied customers and definitely will recommend him t More

by KerriL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Francis

Jul 17, 2015

Paragon Acura responded

Kerri, thank you for writing about your visit with us! I am happy to hear that Thomas was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

July 08, 2015

Dealership Rating

Great Service We entered the dealership and we were immediately greeted by Thomas Ng. He was so helpful and extremely professional. It was a pleasure dealing with More

by Catsuriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2015

Paragon Acura responded

Cat, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Thomas went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Paragon Acura await your return. Please let us know how we may be able to help next! Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com

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