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Thomas James
Thomas James at Henry Brown Buick GMC

Thomas James | Page 9

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
172 Reviews
4.8

172 Reviews

Write a Review

172 Reviews of Thomas James

March 02, 2023

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Employee Rating

Our sales person was Charles Bennett. 5 star service. Not sure whoThomas James is. Survey asks for a rating so giving 1 star Both Eiji and Charles listened to what we wanted and did no More

by BREHMER2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard

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Mar 03, 2023

Henry Brown Buick GMC responded

It's fantastic to hear that Charles and Eiji provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 14, 2023

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Employee Rating

Real, genuine people, here. DeWight ALWAYS does us right, Adrienne (fellow Michigander) is a sweetheart and everyone you come in contact with is super cool! No pressure, no guil More

by RIEGLE32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Adrienne Cross

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Feb 15, 2023

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. Dewight, and our team and appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 09, 2023

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Employee Rating

Excellent experience with Adrienne Cross who made our purchase and trade in seamless. Thank you! More

by YOUSIF YONAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Adrienne Cross

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Feb 09, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that Adrienne had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 09, 2023

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Employee Rating

Great experience. Everyone was very nice and professional. My salesman helped me through the process. More

by RETIREDGIRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Feb 09, 2023

Henry Brown Buick GMC responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 07, 2023

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Employee Rating

everyone was very knowledgeable. and very helpful this was my second time purchasing a vehicle we were very satisfied More

by RCANDMSSELLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Meade, Blain Richey, Dwayne Champion

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Feb 07, 2023

Henry Brown Buick GMC responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 07, 2023

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Employee Rating

Sales team does not care about establishing a personal; relationship during or even after the sale of the truck seems like all they care ab out is their paycheck. More

by LEVEL10SOCCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard , Juan Manrique. no personal relationship. i just send 2 friends to another sales rep and another dealership. because even after io mention to your sales rep that i had to buy two more cards. he seems like did not care.

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Feb 07, 2023

Henry Brown Buick GMC responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

January 16, 2023

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Employee Rating

Very friendly. They all work very hard to make sureyou have a pleasant automotive purchase experience More

by LUCY7101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna, Blain Richey

Print
Jan 17, 2023

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, Lucy, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 12, 2023

Dealership Rating
Employee Rating

excellent customer service, professional, friendly, above and beyond care - thank you for getting me into my GMC More

by AMYONEIL
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Print
Jan 12, 2023

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 01, 2023

Dealership Rating
Employee Rating

The whole experience was fantastic, they asked for my drivers licenses and insurance to be emailed to them, by the time I got there I was in my new truck driving home within 20 minutes. More

by AJNNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

Print
Jan 02, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 13, 2022

Dealership Rating
Employee Rating

Everyone was great to work with. Smooth transaction. I would purchase again with Henry Brown. More

by STANFORDB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Wagner Harrigan, Eiji Pollard

Print
Dec 13, 2022

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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