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Thomas James
Thomas James at Henry Brown Buick GMC

Thomas James | Page 4

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
172 Reviews
4.8

172 Reviews

Write a Review

172 Reviews of Thomas James

September 09, 2024

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Employee Rating

When you walk into HB you feel very comfortable with no pressure from the salesmen. “Waggy” was so nice and helpful. Even though we were not buying a hummer EV they let us test drive one because our speci More

by MACIAS_OLIVIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Blake Brown, Wagner Harrigan, Joe White, Dwayne Champion, Charles Bennett , Ben Brown

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Sep 09, 2024

Henry Brown Buick GMC responded

Olivia, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 04, 2024

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Buying a new car from Henry Brown was as smooth as possible and they found a seller for my trade in to help this process flow . More

by RCHOHMANN06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 05, 2024

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 15, 2024

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I have alway been treated very professional at Henry Brown GMC. They are awesome to deal with More

by RONROSTAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Usher, Eiji Pollard , Tom Bryant

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Aug 15, 2024

Henry Brown Buick GMC responded

Thank you so much, Ron, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 03, 2024

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The salesman was fun to work with I’ve worked with him before I think we came to a fair price on the vehicle More

by JUNIORJORG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Upchurch, Heidi Burns, Adrienne Cross, Wagner Harrigan, Brian Weston

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Aug 05, 2024

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 02, 2024

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Rigo, Adrienna, and the entire staff at Henry Brown were great. It was nice to be able to buy a new truck somewhere without all the normal dealership hassles. I will be a long term customer. More

by BBQGuy75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Rigo Ramirez

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Aug 02, 2024

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 04, 2024

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No pressure selling. Trade-in was fair and customer service was excellent. No run around like other dealership. More

by MAISHANNON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna, Nick Cavalliero, Dwayne Champion

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Jul 05, 2024

Henry Brown Buick GMC responded

Shannon, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 25, 2024

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Thomas James helped me out, had some problems but he sorted everything out and kept his word. I appreciate what you did thanks! More

by BENJAMINTAGG
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

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Jun 25, 2024

Henry Brown Buick GMC responded

Benjamin, Thanks for sharing about your experience with Henry Brown Buick GMC. Thomas and our team appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 24, 2024

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Employee Rating

Great experience with Wag, thank you again for the new Yukon we love it so much! More

by ROBERTSM398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown, Rickie Bauman, Blake Brown, Adrienne Cross, Wagner Harrigan, Nick Cavalliero, Evan Echols, Charles Bennett , Ben Brown

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Jun 24, 2024

Henry Brown Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 18, 2024

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Employee Rating

Really prompt responses and straight forward. Bought the car online and everything was taken care of by phone or email. Would buy again from Henry Brown. More

by JAUREGUI007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Nick Cavalliero

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Jun 18, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 18, 2024

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Employee Rating

bought two cars James and TJ made it easy and simple that i sent a few others there too More

by AZSUKHY602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero , James my sales guy

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Jun 18, 2024

Henry Brown Buick GMC responded

Thank you for your very kind review. James and Thomas strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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